Audi Rockville

Smoot h buying process. Like the open concept workstations and large monitors. They just need new living plants to replace the dead ones and to get someone to water them reg Like the open concept workstations and large monitors. They just need new living plants to replace the dead ones and to get someone to water them regularly. More

I purchased a used EV from this dealership. I am out of state, and the sales associate was great with answering my questions and doing a face time remotely. They seemed accommodating and straig I am out of state, and the sales associate was great with answering my questions and doing a face time remotely. They seemed accommodating and straight forward showing me a few cosmetic issues before I came in to purchase the car. Driving home, I found I was stranded hours from home, unable to charge at my first stop because of a faulty charge port. The dealership offered no assistance. Further problems with the vehicle include suspension issues and water leaking into the trunk. There is no way they didn’t know about these problems. Buyer beware. More

All the staff, salesman and finance people were terrific, knowledgeable and efficient. Definitely would recommend. knowledgeable and efficient. Definitely would recommend. More

Kenneth was great. He was not your typical sales rep. He made the process a breeze and was very informative while not putting pressure on you or making you feel rushe He was not your typical sales rep. He made the process a breeze and was very informative while not putting pressure on you or making you feel rushed. More

Tristan was great to work with. Everyone I worked with was professional. He was extremely professional, responsive, and accommodating! The location and facilities were easily acc Everyone I worked with was professional. He was extremely professional, responsive, and accommodating! The location and facilities were easily accessible from NoVA. More

Professional and personable staff. No pressure felt .at all. Our salesman Sean Lee was exceptional. No pressure felt .at all. Our salesman Sean Lee was exceptional. More

The transaction was quick and easy. Everything was in order, car in great condition.. We're quite pleased. Everything was in order, car in great condition.. We're quite pleased. More

Very informative, straight to the point. No pressure but encouraging approach was very nice resulting in purchase of the car. No pressure but encouraging approach was very nice resulting in purchase of the car. More

I had the worst experience with Joe Davis and Audi Rockville. I traded in my car with Joe, and he was by far the most unprofessional person I’ve ever worked with at a dealership. He promised to send t Rockville. I traded in my car with Joe, and he was by far the most unprofessional person I’ve ever worked with at a dealership. He promised to send the payment via Zelle the next day but failed to do so. After waiting all day Friday without any communication, I sent my son to the dealership on Saturday morning. Joe responded with, "Oh, I thought you got it." Shouldn’t he have confirmed I received payment, especially after I left the car with him for two days? His excuse was that the paperwork was with another person, and we had to wait until Monday for the payment. Joe never took responsibility, nor did he apologize. He then claimed there was nothing he could do because the GM was out of town. My son had to track down the District Manager, Larry Servin, who helped resolve the issue. Even then, when my son picked up the check, Sales Manager Dany Aly showed zero professionalism, failing to apologize or show any empathy. This could’ve been handled without the hassle if Joe had just communicated properly. I will never buy or sell here again, and I recommend others stay away. More

We were walk ins after finding a used car online. We received fantastic and attentive service. No pressure and walked out with a quality vehicle. We received fantastic and attentive service. No pressure and walked out with a quality vehicle. More