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Audi Rockville
Rockville, MD
1,053 Reviews
At Audi Rockville we strive to maintain the largest selection of inventory of new Audi cars near Washington DC. In-fact, you will quickly discover that we have the most diverse selection of new luxury cars, sports cars, luxury suvs and exotic cars in the greater Rockville region. Select from all of the latest Audi models including the A3, A4, A5, A7, RS7 Q5, S5, S7 and more. You can view our current in-stock inventory online from your smartphone, tablet, or PC. When you're ready to set up a test drive in a brand new Audi near Washington DC, stop by our dealership at 1125 Rockville Pike. Members of our sales team are standing by ready to answer any questions that you may have about our new Audi lineup before handing you the keys for a test drive.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 AM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,053 reviews
April 01, 2024
Most pleased with my Audi car buying experience. Jean-Marc Perez Cohen sensed that I needed to drive the process and patiently matched my pace, answered my questions, and addressed concerns. He work Jean-Marc Perez Cohen sensed that I needed to drive the process and patiently matched my pace, answered my questions, and addressed concerns. He worked diligently to identify a car with the specifications that I had requested. Chris Kutrumbis completed the buying process which went smoothly and always in a most courteous manner. Also appreciate Tae Yeon's handling of the payment and service contract transaction. I enjoyed working with all three gentlemen. More
by GVT
Helpful April 01, 2024
Antonio is wonderful. Very smooth, low-pressure process in our recent purchase of a Q5 for our daughter. This is our 3rd car from this dealership. Very smooth, low-pressure process in our recent purchase of a Q5 for our daughter. This is our 3rd car from this dealership. More
by SAH
March 31, 2024
Carolina was very helpful and courteous. Chris was also helpful and courteous. They both explained the car and finance plans thoroughly. Chris was also helpful and courteous. They both explained the car and finance plans thoroughly. More
by dbendall
Employees Worked With
Carolina Carbajal, Chris
March 30, 2024
I bought a 2024 A5, my fifth car, from this dealership. I continue to return because of the excellent customer service. Thank you, Sebastian, for making my car buying experience extremely pleasant. I continue to return because of the excellent customer service. Thank you, Sebastian, for making my car buying experience extremely pleasant. More
by Rebecca
Employees Worked With
Sebastian Chang - Sales Representative; 5 stars
March 28, 2024
Made my buying a car from out of state super simple—really appreciated that for sure. simple—really appreciated that for sure. More
by Bcaudill42
March 26, 2024
I wish I could rate their communication, but since there has been ZERO communication, I would say "good luck!" if ever you have to deal with this dump. We bought a car there, at asking price, no negotiation has been ZERO communication, I would say "good luck!" if ever you have to deal with this dump. We bought a car there, at asking price, no negotiations nor trades and the sale still took almost 6 hours! They left us with a quarter tank of gas, barely enough to get us home. Now as I try to go back for some post-sales repairs that were promised to me, no one will return my calls. Called for 2 days now so far, transferred into the sales managers voicemail, no call back. called again, sales concierge sent a note to svc dept. to call for appt. with an apparent urgent message. No call. Call next day expressing my frustrations, was then sent to svc manager voicemail. no call. called again, the rep said they would walk a note up to some desk and send an email. Still waiting on a call. Salesperson has been out for both days as well. No one answers their phone. Every call goes into voicemail. I thought Audi would pride themselves in customer service but they act as if they're doing you a favor by being there to take your money and never following through on a promise. Horrible place to do business. Never again. More
by Rednizzle
Employees Worked With
March 25, 2024
Bought a 2024 Q8. Very smooth buying process Tristan Trey was very professional and very knowledgeable I highly recommend him Very smooth buying process Tristan Trey was very professional and very knowledgeable I highly recommend him More
by kofinas
March 24, 2024
Sebastian helped us with exactly what we needed, the sales manager explained a number of things we didn't understand, the finance manager was great and super quick, and the dealership itself was modern sales manager explained a number of things we didn't understand, the finance manager was great and super quick, and the dealership itself was modern and nice. 10/10 would recommend (coming from someone who hates the car buying process). Came in for a used car and left with a new one, so it worked out for everyone. More
by michaelf.
Employees Worked With
Sebastian Chang
