Audi Rockville

Very good customer service. Convenient Location. Very friendly and honest customer service. Sales person was very helpful. Convenient Location. Very friendly and honest customer service. Sales person was very helpful. More

I had the pleasure of buying not only one but this is my fourth Audi from Joe Nowlin and Rockville Audi. Rockville Audi offers a personal touch that you will not find at other dealerships. Joe is an outstan fourth Audi from Joe Nowlin and Rockville Audi. Rockville Audi offers a personal touch that you will not find at other dealerships. Joe is an outstanding and knowledgeable salesman who goes through great lengths to deliver an unmatched experience. Honesty and hardwood are pillars of Joe's continued success. Visit Rockville Audi today. More

I bought my etron from Joe Nowlin, very proficient, does what he’s says he’s going to do. Very pleased with his customer service, will be referring people to him. what he’s says he’s going to do. Very pleased with his customer service, will be referring people to him. More

Just purchased a car from Audi Rockville yesterday. It was not a pleasant or professional experience by any means. A huge disappointment for a luxury car dealership. I actually felt like they didn't It was not a pleasant or professional experience by any means. A huge disappointment for a luxury car dealership. I actually felt like they didn't want me to buy the car. I'm disgusted by the laziness and lack of respect for buyers I've experienced at car dealerships during my recent search. It's like as soon as the market shifted and cars were in demand, the service shifted...at least for me, as a Black woman. I watched them jump to help white men at almost all of the dealerships I've visited. The car that I purchased fit my criteria in terms of milage and the trim, so I went with it because the combination took a while to find. I saw similar cars at other dealerships but not the exact color I was looking for. But I was not afraid to walk away from the deal if I had to. I asked for the car to be detailed and it wasn't. It was washed but not detailed. I found coffee in the cup holder when I went to pick the car up. I asked for the computer to be updated many times but it wasn't when I went to pick it up then I was told I needed to make an appointment with the service department. I asked for the paperwork to be ready for me to sign when I returned to pick up the car but it wasn't. They lowballed me on my trade. Other dealerships offered me $1000 more. The day I went to see the car I showed up with all of my research and questions about the car in hand, and my salesperson acted as if it was a bother to answer questions and expressed zero interest in any type of negotiation at all...including some unwanted add-ons that I declined but were being forced on me, like low jack. He was greedy and unpleasant. I would not recommend this dealership. They are not customer centric at all, and once you've been sold, they're done. Dealerships like this destroy the brand. I'm afraid of having to deal with their service department after reading those reviews. More

Jean-Marc was great to work with. He took the time to review the details I needed to make a decision on a car. He offered me alternatives that I had not investigated and several ver He took the time to review the details I needed to make a decision on a car. He offered me alternatives that I had not investigated and several very good car options. I would highly recommend working with Jean-Marc. Audi Rockville was responsive to my initial inquiry and got back to me very quickly. More

The purchase was quick and easy! I was able to do much online. Jean Marc was very helpful. This was the second car I purchased from Jean Marc and Rockville Audi. I was able to do much online. Jean Marc was very helpful. This was the second car I purchased from Jean Marc and Rockville Audi. More

This is the second car I am getting from Audi of Rockville . I keep coming back because of the people there especially Jean-Marc. He is very transparent and also not as pushy which I think is a real Rockville . I keep coming back because of the people there especially Jean-Marc. He is very transparent and also not as pushy which I think is a really important. I feel very comfortable dealing with the dealership. More

We have leased all our cars with Jean-Marc in Audi Rockville. He has always done an OUTSTANDING job in all our 8 Audi cars. He is not only extremely effective but also he cares about his clients and t Rockville. He has always done an OUTSTANDING job in all our 8 Audi cars. He is not only extremely effective but also he cares about his clients and their needs, which is not found in all sales people. I give a five-star review to Jean-Marc because I don’t have an option to give him a higher review. I will definitely continue to work with Jean-Marc for our future cars. More

The dealership staff was incredibly helpful as my wife looked at suvs. Nick, our sales rep, was incredibly knowledgeable and helped my wife to understand the pluses of each if of the packages to arrive at looked at suvs. Nick, our sales rep, was incredibly knowledgeable and helped my wife to understand the pluses of each if of the packages to arrive at the one that worked best for her. More

I've been a loyal customer of Rockvile Audi for over 13 years now and during this time frame I have bought and leased 4 cars with the help of Tae. Tae is a very professional salesman who is very knowledgea years now and during this time frame I have bought and leased 4 cars with the help of Tae. Tae is a very professional salesman who is very knowledgeable about the product he is selling, applies zero pressure, and is a real pleasure to deal with regularly. More