Audi Rockville

Prompt, courteous service. Without an appointment, I visited Rockville Audi on Nov. 14, 2018, to see about having a damaged tire replaced. Ryan Hart greeted me and said that th Without an appointment, I visited Rockville Audi on Nov. 14, 2018, to see about having a damaged tire replaced. Ryan Hart greeted me and said that the tire could be replaced while I waited. While I waited, Mr. Hart updated me on the car's status and the tire was replaced. I very much appreciate Mr. Hart's courtesy and prompt service. More

Service Department is very good. I didn't buy my car here but elect to have my car serviced here even though it is 10 miles further away. Easy to make an appointment to get the car se I didn't buy my car here but elect to have my car serviced here even though it is 10 miles further away. Easy to make an appointment to get the car serviced (the other dealer could not schedule an urgent warranty service within 2 weeks). More

Easy and seem less Tristian and Serge were great to work with! Our experience was wonderful, Tristian is very knowledgeable about Audi's and we asked a LOT of questions. Tristian and Serge were great to work with! Our experience was wonderful, Tristian is very knowledgeable about Audi's and we asked a LOT of questions. More

Pleasant and professional Jessica made my buying experience very easy. She greeted me as soon as I walked in and was very pleasant, professional and knowledgeable about the car Jessica made my buying experience very easy. She greeted me as soon as I walked in and was very pleasant, professional and knowledgeable about the car I was purchasing as well as all the other Audi models. I would recommend her to any looking to purchase an Audi or any of their pre-owned vehicles. More

Great New Audi Purchase Experience Julian Collins made my 2018 Audi Q7 buying experience quick and flawless. He was friendly and knowledgeable. I will definitely recommend my friends an Julian Collins made my 2018 Audi Q7 buying experience quick and flawless. He was friendly and knowledgeable. I will definitely recommend my friends and family to go to Rockville Audi for their next car purchase! More

Tae relieved the stress of my first car buying experience. The dealership itself is very clean, and everyone we spoke to was straightforward and polite. Tae made our experience worth a five-star rating. He was The dealership itself is very clean, and everyone we spoke to was straightforward and polite. Tae made our experience worth a five-star rating. He was professional yet kind. His calm and understanding demeanor eased any doubts I'd had. I would highly recommend seeking out Tae for any car buying needs. More

Discreet and professional. Joe did not blink an eye at having to repair my wounded but beloved car. It came back whole again, but my pockets were a good deal lighter. Joe did not blink an eye at having to repair my wounded but beloved car. It came back whole again, but my pockets were a good deal lighter. More

Inappropriate advertisement Inappropriately advertised car was pre-certified with 1 year additional warranty. Was then discovered that car was not pre-certified at signing. Was n Inappropriately advertised car was pre-certified with 1 year additional warranty. Was then discovered that car was not pre-certified at signing. Was not clarified that additional warranty was then not included as well. In an attempt to follow up with inquiry into warranty. Sales staff and managers in general do not answer questions or follow up. More

2nd Time Around This was my second purchase from this dealership. Rick and Jean Marc was awesome. If you go there to buy make sure you ask for salesman Jean Marc . B This was my second purchase from this dealership. Rick and Jean Marc was awesome. If you go there to buy make sure you ask for salesman Jean Marc . Both are very knowledgeable and seasoned Audi brand employees and will work hard to get the best deal for you. More

Nice experience with Rockville Audi Tae is very nice, straight forward and friendly car buying process, very easy to work with. I would highly recommend anyone looking for their next Aud Tae is very nice, straight forward and friendly car buying process, very easy to work with. I would highly recommend anyone looking for their next Audi to come to Rockville Audi and ask for Tae. More