Audi Silver Spring - Service Center

Came in for a low oil light issue. I was told that my car is possibly burning oil. The appointment was scheduled quickly, customer service was patient with providing answers to all my I was told that my car is possibly burning oil. The appointment was scheduled quickly, customer service was patient with providing answers to all my questions, the diagnosis were provided in the video, and future steps were explained thoroughly. I found out that my mechanic was adding more oil than necessary, thus causing the alert to go off. Audi service department removed extra oil and I am hopeful that nothing got damaged in my car. Thanks again for your professionalism, quick response and sense of confidence you gave me during my appointment with you. More

Great service, timely response and attention to detail. Descriptive reason and fixes to the issue Descriptive reason and fixes to the issue More

Audi Service advisor Dimitra A is very attentive, helpful and knows her job very well! and knows her job very well! More

The atmosphere in the service department is always friendly and professional. Regardless of the problems that may arise, I am confident that issues will be resolved without delay. friendly and professional. Regardless of the problems that may arise, I am confident that issues will be resolved without delay. More

Always pleasant and I feel I can trust them. They keep me informed of whatever work is being done. They keep me informed of whatever work is being done. More

Audi of Silver Spring is an amazing dealership, with staff, care, and service to match! staff, care, and service to match! More

Dimitra Anastasopoulos is the best service advisor I have ever worked with. She is professional, knowledgeable, respectful and provides overall blue-ribbon service! I drive 1-hour each way and pay a lot of t ever worked with. She is professional, knowledgeable, respectful and provides overall blue-ribbon service! I drive 1-hour each way and pay a lot of tolls just to service my car at Audi of Silver Spring. I simply love this dealer and the way they treat me. More

The work was completed when promised. My car was washed and vacuumed. My service advisor Dimitra A was extremely helpful and answered all my questions about properly maintaining my car. M My car was washed and vacuumed. My service advisor Dimitra A was extremely helpful and answered all my questions about properly maintaining my car. My experience could not have been better. Thanks Dimitra More

Service on my R8 was fantastic! Techs provided updates and my service advisor was phenomenal! The service here was exactly what I’d expect! Techs provided updates and my service advisor was phenomenal! The service here was exactly what I’d expect! More

Outstanding customer service! Dimitra was very informative and personable. Highly recommend the service department at Audi Silver Spring. Dimitra was very informative and personable. Highly recommend the service department at Audi Silver Spring. More