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Audi Wyoming Valley - Service Center

Wilkes-Barre, PA

4.8
739 Reviews

739 Reviews of Audi Wyoming Valley - Service Center

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July 01, 2022

The service is good and I am satisfied. I'm not very fluent in English, and my first time driving for regular maintenance, was properly serviced. More

by SIDNEYANDJANE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2022

Easy from start to finish. They came and picked up my Audi for the recall and left a very nice new Q5 for me to use. It was all quick and painless. More

by SEARYES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Maleninsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Hozempa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Goas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bridget Walsh, Steve Ubaldini, John Strobel, Lenny Urban
June 29, 2022

This dealer has great communication and service! Thorough description of the services provided and always friendly! More

by LEAHJOHNSON030
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2022

Appreciated the kind attention from John, the work performed, the comfortable waiting area, and the bonus car wash! More

by WISHINGSTARS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Strobel
June 26, 2022

Good service. No complaints. Love my Audi! Never have any problems with service department. Needed two new tires. Service completed with no problems!! More

by MICHAELJALOWIEC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Goas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Strobel
June 25, 2022

Sold car. Worst dealership! Zero stars for service/sales. Never again will I go there! More

by HK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Charlie McFadden
1.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Craig
1.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Hozempa
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Goas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kutzor
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Strobel
June 24, 2022

Very courteous. Always takes extra time to make sure my needs are met. Car is usually ready within a reasonable amount of time More

by NANCYCIAVARELLA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 24, 2022

Both Brian and John are friendly and knowledgeable. Steve in the parts department was well-versed and very helpful. The vehicle service provided is always timely and professional. Great communicati More

by PRBOYLE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Goas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve (Parts Department), John Strobel
June 24, 2022

Good service! , but had difficulty making appointment otherwise fine! My car had a scratch when valet returned, so they took car and buffed the area. Although they More

by LINDA2WALL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Goas
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 24, 2022

They are responsive to any issues immediately. Easy to work with. Would recommend them to friends and family. More

by JUSTINE4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grant, John Strobel
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