Audi Wyoming Valley - Service Center

The service appointment from scheduling through service and return of vehicle was done professionally and quickly. and return of vehicle was done professionally and quickly. More

Although, I didn't buy my vehicle at Audi WV, their service has been very good. They communicate with quick responses. service has been very good. They communicate with quick responses. More

Will be my service place from now on. ... I live in Massachusetts. Thank you again. ... I live in Massachusetts. Thank you again. More

Great dealership! Professionalism in every department. They are helpful from the Sue’s floor to the service department Professionalism in every department. They are helpful from the Sue’s floor to the service department More

Randy was excellent. Great, honest and knowledgeable. I drove over an hour because of him and his support team. Great, honest and knowledgeable. I drove over an hour because of him and his support team. More

Our Audi service was very quick and easy! We scheduled a loaner which was wonderful in meeting our needs! Staff was professional, courteous, and very efficient. It was our best service experi We scheduled a loaner which was wonderful in meeting our needs! Staff was professional, courteous, and very efficient. It was our best service experience! More

Very pleased with service and convenience Friendly and very-courteous with sufficient follow up concerns and calls very-courteous with sufficient follow up concerns and calls More

Great experience. Service department is fantastic. They were able to help me get a tire in less than a day and back on the road! Service department is fantastic. They were able to help me get a tire in less than a day and back on the road! More

Service is always prompt and staff courteous. Very easy process. I most appreciate the fact that a loaner is available so I do not have to wait at the dealership and can go on with my work day. Very easy process. I most appreciate the fact that a loaner is available so I do not have to wait at the dealership and can go on with my work day. More

Dropped off vehicle night before. I confirmed to service next day. Said it would be ready by end of day .Manager assured 10 am next day, part wasn't getting there in time. I took day I confirmed to service next day. Said it would be ready by end of day .Manager assured 10 am next day, part wasn't getting there in time. I took day off from work. I called at 10:20am, said service manager not in, would get back to me. While waiting, attempted to reach service manager I dealt with day before through number that texted me. No response. Called main number, they sent me to line of service manager on duty that day, left message. No response. It took over an hour to hear back from a receptionist that my vehicle was ready. Just felt like no follow through from day before and no one had any idea of what was going on with my vehicle. Had I not made the initial call, not sure what would of happened. Usually would not have been an issue, but as explained to service manager, I was taking the day off since I would need to take the vehicle to my son who is in college and get back my vehicle, that's when he assured me it would be ready by 10 am. I haven't had many dealings with this dealership so as of now I would recommend the service center due to the quality of work. More