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Austin Ford Chrysler

Austin, MN

Overview
Employees
Reviews
Vehicles
4.7
152 Reviews
Austin Ford Jeep Dodge Ram is here to help you! When shop for a new or used vehicle, you're shopping for quality and reliability, no matter which model appeals to you. Qualifying for a loan or lease couldn't be easier with our on-site financial advisor to help you every step of the way. We know all of the ins and outs of finding quality financing solutions, and that means you can spend less time going over paperwork and more time enjoying your new car. Once you're behind the wheel as an owner, Austin Automotive continues to support your driving needs through our onsite service center. Our team is well-versed in everything automotive and utilizes the latest manufacturer parts, so you can count on solid routine maintenance and timely repairs when they're needed. When you come to Austin Automotive, you can have your vehicle wishes granted. And let's face it: you deserve nothing less. Located on West Oakland ave, Austin, Minnesota we know our job isn't finished until you're completely satisfied.
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2701 W Oakland Ave

Austin, MN

55912

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Showing 152 reviews

January 24, 2024

Everyone was great at this dealership. Got my appointment the next day, parts were ordered and installed one day later. Received a courtesy car while my car was being serviced. I would More

by phlplw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
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Jan 24, 2024 -

Austin Ford Chrysler responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Helpful
January 22, 2024

Friendly staff, I noticed that the one item that I brought in the vehicle for, on the retractable running board, is still not working properly. Not sure what they are planning to do about it More

by kevin@schammelELECTRIC.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
service dept
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Jan 26, 2024 -

Austin Ford Chrysler responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

Helpful
January 17, 2024

Great Dealership! Very fair and knowledgeable. Best customer service around! Troy and Steve met all my expectations and were a pleasure to deal with! Will definite More

by kathyanderson19.60
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Moline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randi Tuma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Nissly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsey Chapek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 18, 2024 -

Austin Ford Chrysler responded

Thank you, Kathy, for sharing your thoughts about your experience with Austin Ford Chrysler. We appreciate your business and hope to see you again soon!

Helpful
January 15, 2024

Got my appointment make quickly and was done in 15 minutes. Great job on everyone’s part More

by HYLAND14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t notice names but service manager was helpful
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Jan 16, 2024 -

Austin Ford Chrysler responded

Thanks for sharing your thoughts about your experience with Austin Ford Chrysler. We appreciate your business and hope to see you again soon!

Helpful
January 10, 2024

Everyone at the dealership was so helpful in the process of ordering and picking up my vehicle More

by mundahl08
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Nissly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2024 -

Austin Ford Chrysler responded

We are so glad that Jonathan had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

Helpful
January 08, 2024

it was the first time i had bought a pick up from austin ford and i have bought 22 new ford pickups in my day i will try them again the staff was great More

by ladesha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Moline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : brad hilten sales
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Jan 08, 2024 -

Austin Ford Chrysler responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Helpful
January 03, 2024

Everybody was very nice and helpful and helped us get the vehicle we really wanted More

by dtukua62
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Hilton, Chris Deluna
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Jan 03, 2024 -

Austin Ford Chrysler responded

Thanks for sharing your thoughts about your experience with Austin Ford Chrysler. Brad, Chris, and our team appreciate your business and hope to see you again soon!

Helpful
December 30, 2023

By far the best vehicle buying experience we have other had. Brad and Steve and Jonathan were all great to work with. More

by cyle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Moline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Nissly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Hilton - 7 Stars
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Jan 01, 2024 -

Austin Ford Chrysler responded

Thank you for taking the time to share your thoughts on working with Brad and our team. We're glad to hear we delivered such a great experience!

Helpful
December 28, 2023

I could not have been more pleased with the service department and their capable work. More

by Vern
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Dec 30, 2023 -

Austin Ford Chrysler responded

Vern, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Helpful
December 27, 2023

Lindsay was a delight to work with. My first service appointment was great. Thanks much. More

by anybody404
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey Chapek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 28, 2023 -

Austin Ford Chrysler responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Lindsay met your expectations. Thank you again for choosing Austin Ford Chrysler, we look forward to having you as one of our valued customers for many more years to come!

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