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Austin Ford Chrysler

Austin, MN

Overview
Employees
Reviews
Vehicles
4.6
257 Reviews
Austin Ford Jeep is here to help you! **WE PROMISE **See our Best Price Upfront**No Hassle Sales Environment**Non-Commission Sales Team**Every Certified Vehicle comes with 2 keys**Full Tank of Gas**Free Carfax Report**Hundreds of 5 Star Reviews** Qualifying for a loan or lease couldn't be easier with our on-site financial advisor to help you every step of the way. We know all of the ins and outs of finding quality financing solutions, and that means you can spend less time going over paperwork and more time enjoying your new car. Once you're behind the wheel as an owner, Austin Automotive continues to support your driving needs through our onsite service center. Our team is well-versed in everything automotive and utilizes the latest manufacturer parts, so you can count on solid routine maintenance and timely repairs when they're needed. When you come to Austin Ford Jeep you can have your vehicle wishes granted. And let's face it: you deserve nothing less. Located on West Oakland ave, Austin, Minnesota we know our job isn't finished until you're completely satisfied.
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2701 W Oakland Ave

Austin, MN

55912

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Showing 257 reviews

October 09, 2024

Great service and people. I really recommend the dealership. They can help you to find the car that you need. More

by sabrinaterranova
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dustin Lerum
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Oct 10, 2024 -

Austin Ford Chrysler responded

Sabrina, Thank you so much for your wonderful review! We are thrilled that Dustin had the opportunity to provide you with great service. We thank you for choosing Austin Ford Chrysler!

October 04, 2024

Great customer service. They spent the time making sure all my questions were answered. before I left the lot. More

by mack55_23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Moline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randi Sherwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsey Chapek
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 05, 2024 -

Austin Ford Chrysler responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 27, 2024

Didnt get the recall done. Had the Jeep 5 hours and did an oil change. Have to schedule another appointment for the recall. More

by gatorklug54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Moline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randi Sherwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Nissly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsey Chapek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Hilton. I didnt work with any of these people that I know of., Troy Reese
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Sep 28, 2024 -

Austin Ford Chrysler responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

September 27, 2024

They are very friendly very fast you get in and out of there in a big hurry and they explain everything very good More

by mfasbender
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Moline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randi Sherwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Nissly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsey Chapek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Reese
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Sep 27, 2024 -

Austin Ford Chrysler responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Austin Ford Chrysler, we look forward to having you as a valued customer for many years to come!

September 27, 2024

I went in to have my first oil change on my new Ford. The people there were very pleasant and obliging. It was very good experience for me. I’m actually from Palestine Arkansas. I was up there on vacatio More

by claytonavera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I dealt with the service department and they were very good
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Sep 28, 2024 -

Austin Ford Chrysler responded

Thanks for sharing about your service experience with Austin Ford Chrysler. We appreciate your business and hope to see you again soon!

September 26, 2024

I came in with my truck and they fixed it right away they were awesome More

by floozie41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Moline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don’t know there names they were mechanics
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Sep 26, 2024 -

Austin Ford Chrysler responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 25, 2024

The dealership made feel very appreciated and respected. My sales person was very personable and engaging. Like an old friend. And the Ranger is a perfect fit. More

by witapts
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lindsey Chapek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 26, 2024 -

Austin Ford Chrysler responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

September 21, 2024

Great service. Answers all my questions and had me in and out for my oil change in good time. More

by potts23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Sep 22, 2024 -

Austin Ford Chrysler responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 19, 2024

They did what they said they would do and Lindsey was very pleasant to work with More

by bawd50
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Moline
4.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsey Chapek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Reese
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Sep 19, 2024 -

Austin Ford Chrysler responded

Thank you so much for choosing Austin Ford Chrysler! Please let us know if we can be of any more assistance.

September 17, 2024

Very pleased with my purchase. Staff was very easy to work with and did a great job communicating. More

by dillon_denisen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Moline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsey Chapek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Reese
Report | Print
Sep 17, 2024 -

Austin Ford Chrysler responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future.

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