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AutoMax Ocala

Ocala, FL

Overview
Employees
Reviews
Vehicles
4.6
2,199 Reviews
At AutoMax Ocala, we specialize in: "Quality Cars. Outlet Prices." Please browse our inventory online and request more information about any vehicle(s) that catch your drive. Why not set up a test drive on your dream ride now! Don't forget to inquire about financing - we'll do our best to get you funded and behind the wheel of a great AutoMax vehicle!
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1918 SW 17th Street

Ocala, FL

34471

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Showing 2,199 reviews

February 01, 2023

Very clean and welcoming. People were very nice all around the dealership. Very happy with our experience. More

by HANKPEARSON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maestro Flores
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Feb 02, 2023 -

AutoMax Ocala responded

Thanks for sharing about your experience with AutoMax Ocala. We appreciate your business, Hank, and hope to see you again soon! The Sales Team at AutoMax Ocala

Helpful
January 27, 2023

the car is great the process was simple. i must say they have a lot of low mile recent years inventory. making it easy to find what we needed. everyone there was very friendly and we made ou More

by 1beersfan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ernesto Daboub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramon Young, Charles Wilkins
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Jan 28, 2023 -

1beersfan responded

One of your managers has reached out. With a good faith gesture. But in order to make things right the entire contract would need to be rewrote to correct Charles obvious speeding in the box. But im sure there will be an excuse when i get there and the treatment we received cant be reversed. Costing us thousands of dollars all because of Charles taking advantage of our kindness for stupidity. I need someone to explain how at a 824 fica with 5k down we didn't qualify for ur advertised rates of 3.9 or 4.9. Not the 6.5 that was given. With no explanation. Charles never explained the contract if had he would have been exposed for the lying thief he turned out to be. My bad for trusting him when he looked me in the face and shook my hard. This experience certainly doesn't represent ur mission statement nor ur advertised awards. The salesman Ernesto was great and the car is as well. But our treatment by Charles is despicable i can only imagine what happens to other people who make the mistake of trusting period.

Jan 31, 2023 -

1beersfan responded

Upon further review i trashed Charles and i probably shouldn't have. i am satisfied with the purchase and how everything went down, so my bad for accusing him of not being fair in regards to the paper work. so i would recommend Auto max. please disregard my previous comments

Helpful
January 26, 2023

It was the quickest and easiest car deal we ever had! Great people to deal with! More

by vtouhey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Dippolito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Poartfleet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Caputo, Tammy Cullison, Edgar Manzanares
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Jan 27, 2023 -

AutoMax Ocala responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! The Sales Team at AutoMax Ocala

Helpful
January 23, 2023

Very pleased with the dealership and facility. Our salesman was very informative and knowledgeable. It was a pleasure to work with him! More

by woody martin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mikel Minugh
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Jan 24, 2023 -

AutoMax Ocala responded

Thank you so much for your kind words, Woody, and for taking the time to leave us this wonderful feedback! The Sales Team at AutoMax Ocala

Helpful
January 22, 2023

I recently bought a vehicle from Auto max in Ocala . Everyone was awesome. Great buying experience.. Highly recommend this place to buy a car and my salesman was super nice and explained things to me i More

by LINDAMALONEY352
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Annette Evangelista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Gallagher, Ramon Young
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Jan 23, 2023 -

AutoMax Ocala responded

Thank you, Linda! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing AutoMax Ocala. The Sales Team at AutoMax Ocala

Helpful
January 21, 2023

We had a good experience. However my car never got detailed before I drove it off the lot. More

by JACQUELINECOLE83
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Haley Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 26, 2023 -

AutoMax Ocala responded

Thank you for your review. We're sorry you didn't have a 5-star experience, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. The Team at AutoMax Ocala

Helpful
January 20, 2023

JC is an amazing sales person that I highly recommend! I also want to give a shout out to Charlie my finance manager, he is amazing! More

by mrh417
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Dippolito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Wilkins
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Jan 21, 2023 -

AutoMax Ocala responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! The Sales Team at AutoMax Ocala

Helpful
January 19, 2023

I love the service no complaints! !! Everyone was so nice and welcoming. I would suggest anyone to come and experience!!! More

by betternotbitter2017
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Wilkins, Donte Lerma
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Jan 21, 2023 -

AutoMax Ocala responded

Thank you so much for choosing AutoMax Ocala. Please don't hesitate to let us know if we can be of any more assistance! The Sales Team at AutoMax Ocala

Helpful
January 18, 2023

Everyone there was super friendly and very helpful. Great selection of vehicles and help and assistance continued after my purchase. Would very much recommend! More

by HANDYMANBRIAN352
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Annette Evangelista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2023 -

AutoMax Ocala responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. The Sales Team at AutoMax Ocala

Helpful
January 16, 2023

Amazing customer service while providing excellent communication and understanding. Spending all day at a dealership is never fun, but this was the best experience we’ve had. More

by JTONTHERADIO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Caputo
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Jan 16, 2023 -

AutoMax Ocala responded

Thank you for choosing AutoMax Ocala. Your feedback and rating mean a lot to us. We're glad Dan was able to help, and we hope to see you again! The Sales Team at AutoMax Ocala

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