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AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville

Waynesville, NC

Overview
Employees
Reviews
4.7
1,622 Reviews
AutoStar of Waynesville is the place to go for all your new and used car needs. Come visit our showroom and test drive one of our quality new or used vehicles. Enjoy exceptional customer service from our sales consultants who will be with you at every stage of the ownership process. Please visit www.autostarusa.com and join our online communities. There we offer news, promotions, events, specials, and prizes which are only available online. Come see why AutoStar of Waynesville is Worth The Drive!
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280 Hyatt Creek Rd

Waynesville, NC

28786

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Showing 1,622 reviews

April 14, 2025

Brought our jeep grand Cherokee in for brakes. Reasonable price, Good service experience and timing. More

by CELIASTICKLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Partin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 14, 2025 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Thank you so much for your 5-star review! We truly appreciate your support and are thrilled to hear that you had a great experience with us. Our team works hard to provide top-notch service, and it’s wonderful to know we met your expectations. If you ever need anything in the future, don’t hesitate to reach out. Enjoy your vehicle, and happy driving!

April 13, 2025

It was one of the best buying experiences that I have had Ian manning was great and there new sailsman Sashar McFadden did an outstanding job, the whole experience was good. More

by Michael Payne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Winston Blanton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelvin Justice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sachar Mcfadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 14, 2025 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Thank you so much for your 5-star review! We truly appreciate your support and are thrilled to hear that you had a great experience with us. Our team works hard to provide top-notch service, and it’s wonderful to know we met your expectations. If you ever need anything in the future, don’t hesitate to reach out. Enjoy your vehicle, and happy driving!

April 12, 2025

I was charged almost $300 for diagnostic, and quoted $2600 to fix my starting problem ans a dragging brake issue. I picked it up and took it to a small shop and the total repair for both issues was $150 More

by MrEarl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Sullivan
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 14, 2025 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

MrEarl, Thank you for sharing your feedback about your recent experience at Autostar USA. We genuinely value your input and are disheartened to hear that our services did not meet your expectations. We always strive to provide the highest level of service to our valued customers. We regret any disappointment you may have encountered during your visit. Your perspective is important to us, and we will certainly take your comments into consideration as we continuously work to enhance our offerings. If you would like to discuss your experience further or have any specific concerns, please feel free to reach out to us directly at 828-452-2841. Your satisfaction is of great importance to us, and we are here to address any issues you may have. Thank you for choosing Autostar USA, and we hope to have the opportunity to better serve you in the future.

April 11, 2025

Nathan did a fantastic Job with negotiating prices and helping to work with my budget. Great attitude and work ethic! More

by Bee.nelson6114
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Frattini
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 14, 2025 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Thank you so much for your 5-star review! We truly appreciate your support and are thrilled to hear that you had a great experience with us. Our team works hard to provide top-notch service, and it’s wonderful to know we met your expectations. If you ever need anything in the future, don’t hesitate to reach out. Enjoy your vehicle, and happy driving!

April 09, 2025

Nathan was great also the gentleman who did our close, But 4 hours was just too long to close the deal. Love my car 🥰🥰🥰 More

by tahenderson39
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Frattini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sachar Mcfadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 14, 2025 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Thank you so much for your 5-star review! We truly appreciate your support and are thrilled to hear that you had a great experience with us. Our team works hard to provide top-notch service, and it’s wonderful to know we met your expectations (We also agree 4 hours is too long to complete a transaction, thank you for allowing us to correct this for future guests). If you ever need anything in the future, don’t hesitate to reach out. Enjoy your vehicle, and happy driving!

April 06, 2025

Efficient service. Friendly and helpful staff. i would recommend this maintenance shop to my friends and family. Thanks you More

by MATUSMARIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 07, 2025 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Thank you so much for your 5-star review! We truly appreciate your support and are thrilled to hear that you had a great experience with us. Our team works hard to provide top-notch service, and it’s wonderful to know we met your expectations. If you ever need anything in the future, don’t hesitate to reach out. Enjoy your vehicle, and happy driving!

April 03, 2025

Nathan is an outstanding young man who made the transaction comfortable. Ask for him in person if you stop by. More

by rd.staton
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nathan Frattini
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 28, 2025

This Durango is the second car we buy here. My husband bought a Ram truck last year. Always a pleasure doing business with them. The same can be said of the service department. All the employe More

by lillianmartin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Rojo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gio Dacosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 31, 2025 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

lillianmartin, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

March 21, 2025

My Jeep was serviced much faster than I expected and Brian was very personable and attentive. More

by SHEEPDOG735
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 22, 2025 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Thank you so much for your 5-star review! We truly appreciate your support and are thrilled to hear that you had a great experience with us. Our team works hard to provide top-notch service, and it’s wonderful to know we met your expectations. If you ever need anything in the future, don’t hesitate to reach out. Enjoy your vehicle, and happy driving!

March 21, 2025

They are very nice and friendly they went above and beyond to make sure that I got what I wanted and I would recommend them to everyone they are the best they made me very happy and help me to get my f More

by tcole3899
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Rojo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Frattini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gio Dacosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 22, 2025 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Thank you so much for your 5-star review! We truly appreciate your support and are thrilled to hear that you had a great experience with us. Our team works hard to provide top-notch service, and it’s wonderful to know we met your expectations. If you ever need anything in the future, don’t hesitate to reach out. Enjoy your vehicle, and happy driving!

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