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Autohaus BMW

St. Louis, MO

4.8
3,775 Reviews
Autohaus is one of the largest and fastest growing BMW Centers in the Midwest. Our ultra modern facility has only enhanced what we pride ourselves on..."The Autohaus Experience". In an industry trending toward multi-dealer conglomerates that operate multiple franchises in several states, this dealership is still family-owned and operated. Its long-appreciated charm and dedication to service has helped form "The Autohaus Experience". All of the work and dedication finally culminated with the opening of the state of the art BMW facility at 3015 South Hanley Road in 2007. The Best People The Best Product The Best Facilities The Best Selection The Best Experience The Autohaus Experience
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3015 S. Hanley Road

St. Louis, MO

63143

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Showing 3,775 reviews

November 28, 2020

My experience at Autohaus was great! My client advisor, Brad, was more than knowledgeable and helpful throughout the process. I couldn’t be more satisfied with my overall experience! More

by brettallen88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Cherry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Mares
Dec 01, 2020 -

Autohaus BMW responded

Thank you for your outstanding review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience!

November 27, 2020

Everyone who helped with my car’s service was friendly and cared about making sure my interests were taken care of while my car was in More

by Khaki93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Ancona
Dec 01, 2020 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

November 26, 2020

I scheduled my service online and had questions that were answered quickly by Chris. Everything was addressed with my car and its’ future service needs. The whole process was fast, friendly and convenient. More

by DB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2020 -

Autohaus BMW responded

Thank you for the great review! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Chris is one of the best! Thank you for choosing Autohaus!

November 25, 2020

Came for vehicle scheduled maintenance- customer service has always been good here - Chris gave clear quote for the repairs n maintenance needed - he also kept me posted with the service progress throughout More

by greenme80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2020 -

Autohaus BMW responded

Thank you for the great review! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Chris is one of the best! Thank you for choosing Autohaus!

November 25, 2020

Service was great as always, Patti recommended that I should purchase a new car because of the problems I was having with my 2010 3 series model. I followed her advise and I am extremely happy that I li More

by Estillstl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2020 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

November 23, 2020

I have always purchased new BMWs from Plaza Motors, however, after my last experience with Plaza in 2015, I will never support them ever again. That said, when I decided to lease a new X3 from Autohau More

by carolyntdowd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Bauer
Dec 01, 2020 -

Autohaus BMW responded

Thank you for the great review! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Joe is one of the best! Thank you for choosing Autohaus!

November 23, 2020

Always friendly and responsive; This is my second BMW and the Autohaus team always takes good care of me. I appreciate their flexible hours to accommodate my work schedule. More

by Napfan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Schaefer
Dec 01, 2020 -

Autohaus BMW responded

Thank you for the 5-star rating! We pride ourselves on being as accommodating, transparent, and friendly as possible in order to create a 5-star experience with us. Linda is a true asset to our team. Thank you for choosing Autohaus, we look forward to seeing you again!

November 23, 2020

I continuously bring my car into Autohaus because of the service. Patty is excellent and always lets me know what to expect. The service more than anything will make me a bmw owner for life. More

by Pam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2020 -

Autohaus BMW responded

Thank you for your outstanding review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience!

November 22, 2020

Brad,Steve and Larry made our purchase the best car buying experience we've ever had. They were knowledgeable and professional,if you're looking for a BMW this is the place. More

by Andre Van Oyen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Handel, Brad Mares
Dec 01, 2020 -

Autohaus BMW responded

Thank you for your outstanding review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience!

November 21, 2020

Always pleasant, very professional. My customer service representative, Patty, is thorough and organized. The service group delivers what they say they will and meets my expectations. More

by Ron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2020 -

Autohaus BMW responded

Thank you for the 5-star rating! We pride ourselves on being as accommodating, transparent, and friendly as possible in order to create a 5-star experience with us. Patti is a true asset to our team. Thank you for choosing Autohaus, we look forward to seeing you again!

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