Autohaus BMW

THANK YOU! The appointment was kept and the work done efficiently at the agreed upon price.this the place and staff are always friendly and willing to help. It's The appointment was kept and the work done efficiently at the agreed upon price.this the place and staff are always friendly and willing to help. It's nice to have a place you know you can trust.Thank you again! More

Amazing Service I am purchasing my third BMW from Autohaus and I cannot emphasize the level of service and care for their customers. I have always worked with Renard I am purchasing my third BMW from Autohaus and I cannot emphasize the level of service and care for their customers. I have always worked with Renard Lasane (Sales), Chris Buie (BMW Genius), and Eric Fultz (Management); they are a great pleasure to work with. I would highly recommend their service and auto selections to anyone. Great job! More

took the car in for an oil change The service advisor,Mike Crader looked into the records and advised me that in addition to the oil change several other items needed to be checked. He The service advisor,Mike Crader looked into the records and advised me that in addition to the oil change several other items needed to be checked. He was able to fit me into the schedule without making an appointment. Even though he told me that it could take one and a half hours the car was ready before that time and had been washed and vacuumed. The service as well as the people at Autohaus are outstanding, and I have been a customer for many years. In fact thirty items were checked. Lou Cohen More

Salesman let the car sell itself The salesman Dennis Schaffner was and still is very helpful. He let my 2018 BMW X3 speak for itself. He gave me a better discount than the Illinois de The salesman Dennis Schaffner was and still is very helpful. He let my 2018 BMW X3 speak for itself. He gave me a better discount than the Illinois dealer I was talking to and gave me a good price for my used car. If I had one complaint that kept this dealership from getting a 5 star review, it would be with the finance manager, Todd. First, of course, he's trying to sell me on a paint and interior sealant, which I decline. Then he's trying to point me in the direction of getting a higher maintenance package that I don't need. I settle on the basic maintenance package for $600. When I sign the paperwork for the car, I see the maintenance package is listed for $940, I question him. He him-haws around for a bit. I told him I've done the research and I know it's only $600 and that I will walk away from this deal if it isn't corrected. Todd gets back into his computer and "wa-la", it's changed to $600. I did my research on 4 different SUVs and talked to people who owned them. So, do your research before you decide to buy. Overall, a great experience, but I may have overpaid if I didn't do my research or pay attention. More

Excellent Sales and Service I purchased my M2 at Autohaus BMW and I had a fantastic experience. Chris Johnson took the time to get to know me, my family, and what I really wante I purchased my M2 at Autohaus BMW and I had a fantastic experience. Chris Johnson took the time to get to know me, my family, and what I really wanted out of a vehicle. It took me awhile to find exactly what I was looking for, but when the right car showed up, he knew it was the one. He was so easy to work with and would definitely recommend him and the Autohaus dealership. Thanks! More

Genius review My wife purchased a BMW at Autohaus . Wonderful experience. At the Pick up procedure at Autohaus Chris Buie did a wonderful job with tremendous pati My wife purchased a BMW at Autohaus . Wonderful experience. At the Pick up procedure at Autohaus Chris Buie did a wonderful job with tremendous patients at explaining each and every detail of the internal and external workings of the car. While this was our second BMW Chris was very articulate in his explanation of the new aspects of the BMW. SiriusZm radio Navigation etc. He made us feel that he would spend whatever time was needed to understand the system. Thanks Chris. regards jim /Irene More

Excellent Service I have been very impressed with the service and attention I’ve received from Autohaus. Just purchased my first BMW, which was a CPO 2014 335i and they I have been very impressed with the service and attention I’ve received from Autohaus. Just purchased my first BMW, which was a CPO 2014 335i and they have done an great job taking care of me. The car has some minor scratches and needed a few spots buffed out in the clear coat and they honored their word and took care of the car after I had purchased it. If you go there, ask for Bob Dedert. Bob sold me my car and I I’ll be buying another from him as soon as the girlfriend is ready. More

Amanda is awesome Amanda was very helpful with the servicing of my BMW X5. She is wonderful and I would highly recommend her and Autohaus to fellow BMW owners. Amanda was very helpful with the servicing of my BMW X5. She is wonderful and I would highly recommend her and Autohaus to fellow BMW owners. More

Excellent Experience Bob Warner, Sales. I met Bob on the lot at Autohaus, he listened while I listed my must have options and color combination. After searching for a ca Bob Warner, Sales. I met Bob on the lot at Autohaus, he listened while I listed my must have options and color combination. After searching for a car matching my requirements; Bob explained the process to order since my wants were quite specific. Bob made the process easy, he set time expectations, kept me updated as the car was ordered, built, shipped and delivered. Can’t say enough about the quality of this man. Rick Riccio, Business Manager. Rick found me a great rate better than going directly to the bank. Chris Buie, BMW Genius Advisor. Chris spent an hour going over the many options and set up. He has reached out several times offering additional time to make sure we are comfortable and taking advantage of all the car has to offer. Victor Richards, Service Manager. Victor reached out to introduce himself and offer information on the service department. More

Chris Clem is a savior! As I was in St. Louis for an academy conference, my car engine began to overheat and smoke on Sunday morning. I had to get my vehicle towed to AutoHau As I was in St. Louis for an academy conference, my car engine began to overheat and smoke on Sunday morning. I had to get my vehicle towed to AutoHaus BMW at 7am, with no prior appointment due to the fact that they were closed on sunday. Chris Clem, a service advisor, understood that I was stuck there until my car was fixed and he went out of his way to get parts from around town to his dealership to ensure I would be able to make it home by that night. Chris Clem was beyond friendly and made my experience stress free and very easy! I would go as far to call him a friend of mine because of how great of a guy he was and how helpful he was in such a short amount of time. He squeezed me in, on a monday, and made sure that everything would be good to go by the time I got back on the road. I work for a BMW dealership back at home and we do not have employees like Chris, AutoHaus BMW is beyond lucky to have him working there!! Thank you AutoHaus BMW and Chris Clem, you got me back home! More