Autohaus BMW

Simply the Best! Had my x5 here few times in the last couple months.Few major things was wrong with my car.Which All have been fixed,&my car drives like new again. Al Had my x5 here few times in the last couple months.Few major things was wrong with my car.Which All have been fixed,&my car drives like new again. All three times I've received awesome service and it's great they call and work with warranty company for you!Free loaner car ,and updates on when my car would be done.Amanda is the Best! Thanks Autohaus!!🤘😊 More

Outstanding Customer Service I recently purchased my 5th BMW from this dealership. The customer service is always 5-star--from sales (Bob Dedert), to Finance (Rick Riccio), to S I recently purchased my 5th BMW from this dealership. The customer service is always 5-star--from sales (Bob Dedert), to Finance (Rick Riccio), to Service (Chris Clem) to BMW Genius (Chris Buie). Each of these three men assisted me w/ my recent purchase and I wanted to acknowledge their outstanding customer service! I truly appreciate it. Their knowledge, patience, sense of humor & strong interpersonal skills are greatly appreciated! More

Perfect Experience I've been doing business with Autohaus for a number of years, as have both of my children. I'm now driving my fifth 5-Series, the last three of which I've been doing business with Autohaus for a number of years, as have both of my children. I'm now driving my fifth 5-Series, the last three of which were leased through Autohaus. My son and daughter are both driving BMWs purchased or leased through Autohaus. They "Get it." 1-I'm treated like a valuable customer. 2-They do what they say they are going to do. 3-They promptly responding to phone calls or emails. More

Excellent Sales and Service I have been a customer of Autohaus BMW for many years. I have had nothing but great experiences working with the sales department, the service depart I have been a customer of Autohaus BMW for many years. I have had nothing but great experiences working with the sales department, the service department, and all of the employees of the other departments. It has been my experience that all of the Autohaus employees go the extra mile to meet my needs. More

Service department exceptional Service quickly did the taillight recall. At this visit, Patti Kupfer noticed work needed under warranty. She accommodated my schedule to get the wo Service quickly did the taillight recall. At this visit, Patti Kupfer noticed work needed under warranty. She accommodated my schedule to get the work done the next week. More

Easy fix, happy customer My BMW needed an airbag replaced per the recall. Mike Crader got me checked in and had the service performed quickly and efficiently. I picked up my My BMW needed an airbag replaced per the recall. Mike Crader got me checked in and had the service performed quickly and efficiently. I picked up my car and found a separate issue that effected removal of the key from the ignition. Linda Schaefer got my car in immediately. The techs made the necessary repairs and also addressed a problem with one of the windows. I got my car back the next day good as new. The cashier who facilitated the payment process was very nice, as was Nathan, the porter who washed and delivered the car to me. It's always a pleasure dealing with the Autohaus employees. They are always professional and very personable. My car is 10 years old and has over 113,000 miles on it. Autohaus keeps it running smoothly. More

As always great service I needed to schedle my wiper balde replacement. E-mailed Patti and she set up an appointment. She greeted me and got right on the car examination and I needed to schedle my wiper balde replacement. E-mailed Patti and she set up an appointment. She greeted me and got right on the car examination and inoramtion at her desk. She printed put the paperwork needed and I signed. She got the car in service and my wait was minmual. Even got a was job! That's the way service should! Bob More

Efficient and Friendly Recently had a malfunctioning parking light issue. Patti got me in quickly. Had the light replaced, car washed and out in an hour. Patty always keeps Recently had a malfunctioning parking light issue. Patti got me in quickly. Had the light replaced, car washed and out in an hour. Patty always keeps me updated as to how much of my warranty is left and what needs to be done within the appropriate time frame. Great friendly and efficient service! More

Amanda and team are great! Amanda and team were very accommodating and responsive when I brought my 335xi in for unscheduled service and maintenance. The service was expedient, Amanda and team were very accommodating and responsive when I brought my 335xi in for unscheduled service and maintenance. The service was expedient, excellent and completed in far less time that expected! Thanks so much! Pamela Westbrooks-Hodge More