Autohaus BMW

New 340i Dennis, Rick and Alicia where all very helpful and professional. Our firm has leased multiple vehicles from Autohaus and would definitely recommend t Dennis, Rick and Alicia where all very helpful and professional. Our firm has leased multiple vehicles from Autohaus and would definitely recommend their team to anyone interested in a BMW. More

Outstanding service and attention. Dennis was outstanding in the sales role. He was prompt and responsive to my calls and questions. Alicia likewise did an excellent job with demonstr Dennis was outstanding in the sales role. He was prompt and responsive to my calls and questions. Alicia likewise did an excellent job with demonstrating the features of my new X3. More

Amazing people! I had an "electrical system failure" on my way home from work. It was after 5, and was concerned I wouldn't be able to get my car into the shop. I c I had an "electrical system failure" on my way home from work. It was after 5, and was concerned I wouldn't be able to get my car into the shop. I called Autohaus and asked for Chris Clem, as he usually helps me out. He was on the early shift that day, so Patti Kupfer helped me. She told me to bring the car in right away and they would see me (which impressed me). I made it there shortly before closing. Patti was very helpful in checking me in and listening to my concerns about the car. It took a while to figure out what was going on with my car with the gremlin in my car. I give James Pfeifer (technician) a lot of credit for his patience and his diligence in uncovering the root issue, which was exasperated by not having access to the electrical system. The “behind the scenes” techs sometimes get overlooked in a review, but he did great work! I know Victor helped out as well. The issue was going to require a fairly extensive fix. Patti was great about calling me with updates, and Chris helped fill me in on any day Patti was off. As always, I am thoroughly impressed with the Autohaus service team. No one likes to have their car in the shop, but Patti, Chris and James did their absolute best to keep me informed of the progress, cover the associated costs via warranty and do it all with a smile. I would never hesitate to recommend Autohaus service to anyone! More

Impeccable customer service.. Every time I interact with Autohaus, they are professional, courteous and knowledgeable. They go out of their way to make my experience as seamless an Every time I interact with Autohaus, they are professional, courteous and knowledgeable. They go out of their way to make my experience as seamless and pleasant as possible, which is a helluva thing considering you're working with a car service repair shop! More

Politely set expectations and ALWAYS deliver Great communicator-Greg is professional, very detailed and pro actively looks out for me-When I have questions he explains in terms I understand- G Great communicator-Greg is professional, very detailed and pro actively looks out for me-When I have questions he explains in terms I understand- Great example how Greg differentiates himself and adds value- I asked a question about maintenance, instead of quickly answering he asked me a couple specific questions about my driving habits- then provided an answer specifically addressing my needs- Outstanding Service More

Very pleasant She was very helpful and patient with helping me to understand what I need done. She was friendly polite and very professional. She knew what she was She was very helpful and patient with helping me to understand what I need done. She was friendly polite and very professional. She knew what she was talking about I didn't leave not really understanding what was going on. More

Great Service Experience Chris Clem at Autohaus service always does a superb job. He is always polite, knowledgable and provides constant updates for any service longer than a Chris Clem at Autohaus service always does a superb job. He is always polite, knowledgable and provides constant updates for any service longer than a day. He also makes it very easy to do business with. Of all the dealers I have had service with over the years (BMW, Audi, Porche), Chris and Autohaus are the only ones who deliver a consistently positive experience. More

I dealt with Mike Crater...they took my car ontime, did the Dealt with Mike Crader...took the car on time and the work was done on time as promised and a clean car as a bonus! Dealt with Mike Crader...took the car on time and the work was done on time as promised and a clean car as a bonus! More

Great car buying experience for the third time Professional staff made entire process exceptional. Selection was plentiful; Renard was an outstanding salesman. He was patient, knowledgeable, and g Professional staff made entire process exceptional. Selection was plentiful; Renard was an outstanding salesman. He was patient, knowledgeable, and gave us full attention at all times. Rick was great through the paper process, quick and very accommodating. Alicia taught me so many things about the new car and I was well on my way to enjoy such an outstanding vehicle. Eric and John were also very accommodating and friendly. Such a great team! In summary, I drove pass two other BMW dealers, both of which are closer. There is nothing like a BMW and there no dealership like Autohaus. More

Excellent Sales Rep & Genius My sales rep & Genius were very knowledgeable, courteous and professional! The BMW genius is a great service to provide to new customers! He's also ve My sales rep & Genius were very knowledgeable, courteous and professional! The BMW genius is a great service to provide to new customers! He's also very patient. I look forward to enjoying my new 5 series for many years to come! Thanks! More