Autohaus BMW

Amazing Service Advisors Being a military family we have purchased auto's in many different states. We have NEVER had such superb service anywhere as we receive from Autohaus Being a military family we have purchased auto's in many different states. We have NEVER had such superb service anywhere as we receive from Autohaus BMW in St. Louis, MO. Everyone there is amazing. You are treated like royalty from the time you pull in. Chris Clem and Mike Crader give you the best service I have ever experienced. I cannot say enough about these two gentlemen. I tell everyone I know you have to purchase/or service your auto's from Autohaus. Thank you both for going above and beyond customer service expectations! Class Act! More

Linda Schafer delivers wonderful, friendly service! When the warranty on my 2011 BMW 535i expired earlier this year, I thought I would have to have service done elsewhere in order to save money. I was When the warranty on my 2011 BMW 535i expired earlier this year, I thought I would have to have service done elsewhere in order to save money. I was so wrong! You can still get EXCELLENT service from the trained professionals at Autohaus BMW -- and a LOANER CAR while your car is in the shop -- for about the same you would pay at other BMW (non-dealership) service locations (where you don't always get a loaner car). Plus, all of the service people are really friendly. I've worked with several of them over the years, including Greg and Mike, and I now work with Linda Schafer. She takes the time to help me understand what I need to do to keep my car in top condition. I love Autohaus BMW! More

Quick and Easy I first chatted online with Joe Bauer about a specific vehicle on their website that I was interested in. I met with him a couple of days later and d I first chatted online with Joe Bauer about a specific vehicle on their website that I was interested in. I met with him a couple of days later and drove off the same day in my new x1. Joe was very down to earth, knowledgeable and personable. Very satisfied with the entire experience. More

Great Experience Very good experience. Bob was very help. patient and kind. He allowed us to take our time while looking at the inventory, even though is was a bit c Very good experience. Bob was very help. patient and kind. He allowed us to take our time while looking at the inventory, even though is was a bit chilly outside. Mr. Riccio was great. He was very informative and eager to assist. We had a very bad experience the day before with Plaza, so to be here was a breath of fresh air. Thank you so very much! More

Greg Issitt sets the bar. Outstanding service dept. My hats off to Greg Issistt who continues to show why Autohaus BMW service dept. is the best in STL & surrounding areas. Kno Outstanding service dept. My hats off to Greg Issistt who continues to show why Autohaus BMW service dept. is the best in STL & surrounding areas. Knowledgible & courteous, Greg is the reason I have brought all my BMW's to Autohaus. Kuddos Greg More

Easy Peasy Great service. Dropped off vehicle at 7 am and it was ready before 11 am. Thanks - it made my day so much easier to have flexibility in picking up car Great service. Dropped off vehicle at 7 am and it was ready before 11 am. Thanks - it made my day so much easier to have flexibility in picking up car. Loaner car was wonderful also. More

30 Years of Excellence Consistent excellent service that begins with the greeters who quickly get me in to see my advisor, Linda Schaefer. She booked me for an appointment, Consistent excellent service that begins with the greeters who quickly get me in to see my advisor, Linda Schaefer. She booked me for an appointment, reserved a loaner. In addition to the warranty service, I had a couple of paint imperfections that needed attention.The detail shop took care of it and returned it in an impeccable state... better than new! Chris Buie, checked to see if I had any further questions about the vehicle functions and Renard checked to ensure that i was happy with work... in a word,awesome! When I doubled back to confirm a navigation upgrade, Linda was with a customer and Mike Crader stepped in to discuss my concerns and together they answered my concerns. More

A very pleasant experience! Renard LaSane helped me with the purchase of my new car--he was patient and thorough in his availability research and in explaining my options. The en Renard LaSane helped me with the purchase of my new car--he was patient and thorough in his availability research and in explaining my options. The entire staff was friendly and helpful. It is an extremely nice dealership and a very professional atmosphere. I have only had my car a couple of days, but so far everything is as described and expected. Thanks to all! More

Great experience at Autohaus BMW My '11 BMW 335 was several hundred miles (and many months) out of warranty when the "engine overheating" message popped up on the dash. A few minutes My '11 BMW 335 was several hundred miles (and many months) out of warranty when the "engine overheating" message popped up on the dash. A few minutes later the engine completely shut down. I had the car towed to Authohaus BMW at midnight on a Sunday, and by 7am Monday, I received a call from Greg informing me that the water pump had failed (which typically costs $1,000+ to fix). I was less than thrilled at the prospect of paying $1,000 and not having my car for a few days, but told Greg to go ahead and fix it and call me when the car was ready. A few hours later, I received unexpected good news. Not only was the car already fixed, but Greg was able to work with BMW to cover the entire cost. Greg, Dan and Victor have all been incredibly helpful on this visit and other recent visits. Based on this and past experiences, it is clear that Greg, Dan and Victor are not only concerned about getting customers' cars fixed quickly, but also keeping the customer's costs as low as possible. More