Autohaus BMW

mike crader and his service manager are great ! My 2009 335d had a serious problem caused by soot clogging the intake manifold of my engine .This problem I believe is caused by the inferior diesel f My 2009 335d had a serious problem caused by soot clogging the intake manifold of my engine .This problem I believe is caused by the inferior diesel fuel sold in the US and the repair was not covered with my BMW EXTENDED WARRANTY . Mike Crader and his service manager both went to bat for me and interceded with BMW to have the cleaning of the ports performed at no expense to me . I can't thank Mike and the management team enough for their help ! I have also had similar experiences in the past dealing with another service advisor, Greg Issitt . More

Outstanding customer service! Chris Clem, Service Advisor, provided excellent customer service and kept me fully informed every step of the way. While professional customer servic Chris Clem, Service Advisor, provided excellent customer service and kept me fully informed every step of the way. While professional customer service is always expected at a BMW dealership, Chris went beyond the norm to make sure the overall process went smoothly. More

Customer for life I've always trusted Autohaus BMW, specifically Greg Issitt, with the maintenance of our BMWs. Our household is on our third BMW and we continue to co I've always trusted Autohaus BMW, specifically Greg Issitt, with the maintenance of our BMWs. Our household is on our third BMW and we continue to come to Autohaus because of the trust Greg has established when advising us on what needs to be done with our cars. Autohaus always treats us with the best service experience and communicates quickly and effectively to explain any issues or problems that come up during auto service. I would (and have) recommended Autohaus to friends and co-workers due to the top level of service they provide. More

Best service at the best dealer We would not buy a BMW anywhere else! This is the third car we have purchased at Autohaus and we have worked with Bob Dedert every time. It really doe We would not buy a BMW anywhere else! This is the third car we have purchased at Autohaus and we have worked with Bob Dedert every time. It really doesn't get any better than this and the whole buying experience is a very pleasant way to part with a large sum of money...from the initial reception to the final paperwork. There are dealers who also handle German cars in this town and they could all take a lesson from Autohaus. More

Leased BMW Just leased a 328 ix and the experience was very good. I was given the opportunity to test drive cars and actually see if they would fit in our garag Just leased a 328 ix and the experience was very good. I was given the opportunity to test drive cars and actually see if they would fit in our garage with my husband's X5. The salesman and management team made the whole process very easy and I felt confident that I had made a good lease. More

Buying a car is supposed to be this easy I just completed my second lease with Brett at Autohaus. Once again, I was shocked with the ease Brett made the process and one of the main reasons I I just completed my second lease with Brett at Autohaus. Once again, I was shocked with the ease Brett made the process and one of the main reasons I wanted to come back (Ok, the car had a little bit to do with it, too). Brett works with a great team and represents them well. More

Great Service I recently had a low tire light on late one afternoon. I stopped by Autohaus ( not my regular servicing dealer) and met a nice young man named Dan Wyr I recently had a low tire light on late one afternoon. I stopped by Autohaus ( not my regular servicing dealer) and met a nice young man named Dan Wyrick. He got me in right away and found that I needed a new tire( screw in it). I was in and out in 1 hr. Great service. More

Honest service My husband and I have had outstanding service at Autohaus BMW, largely in part due to Dan Wirick our Service Manager. He always goes out of his way to My husband and I have had outstanding service at Autohaus BMW, largely in part due to Dan Wirick our Service Manager. He always goes out of his way to help us and work with our schedules. He is fair and honest, They have really nice loaner cars too. Keep up the good work. More

Great service, friendly people, fantastic dealer! I purchased a car from Heremy Frye from out of state. He was always fast to respond and very honest! He made me feel confident in the dealership as a I purchased a car from Heremy Frye from out of state. He was always fast to respond and very honest! He made me feel confident in the dealership as a whole, and everything was smooth as silk. Got my car in one piece, and I'm in love with it. Couldn't have done it without him. Thanks, Jeremy! More

Fantastic Service Bob was a great salesman. He made the car-buying experience pain free. Bob was very responsive to my needs and helped me pick out a great car. Look fo Bob was a great salesman. He made the car-buying experience pain free. Bob was very responsive to my needs and helped me pick out a great car. Look forward to working with him in the future. More