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Autohaus BMW - Service Center

St. Louis, MO

4.8
2,290 Reviews

2,290 Reviews of Autohaus BMW - Service Center

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June 04, 2020

The service department at Autohaus is top notch. Prompt, friendly and courteous. Have worked with Linda and Ethan and both are true professionals. Great experience. More

by C141Load
Recommend Dealer
Yes
Employees Worked With
Linda Schaefer, Ethan Krysiak
Aug 25, 2020 -

Autohaus BMW responded

Thank you for the outstanding review! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Linda and Ethan truly inhibit the true Autohaus experience qualities! Thank you for choosing Autohaus!

June 04, 2020

Patty and Linda are phenomenal! Thank you so much for always being there and ready to answer my questions! I’ll definitely be back for my next oil change and many other future services! More

by Imasac1
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Linda Schaefer
Aug 25, 2020 -

Autohaus BMW responded

Thank you for the outstanding review! We are pleased to know about your positive experiences with us. Linda and Patti are some of the best as they are both very transparent and friendly. We are grateful to have such a positive and prompt staff. Thank you for choosing Autohaus and we look forward to seeing you again!

June 04, 2020

Linda is the best Advisor in the business! She sincerely cares about the performance of my previous vehicle and present X1. She has provided her professionalism More

by tiedupbowties314
Recommend Dealer
Yes
Employees Worked With
Linda Schaefer
Aug 25, 2020 -

Autohaus BMW responded

Thank you for the outstanding review! We are pleased to know about your positive experiences with us. Linda is one of the best as she is very transparent and friendly. We are grateful to have such a positive and prompt staff. Thank you for choosing Autohaus!

June 04, 2020

I contacted them regarding an error code that my recently purchased (used, privately owned) BMW was showing. I had an idea of what caused the problem and Autohaus quickly identified the root cause, contacted More

by DB
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2020 -

Autohaus BMW responded

Thank you for your outstanding review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience!

May 28, 2020

Great customer service Chris is always friendly and professional. Service is always speedy and my car is always clean when I pick it up. I am in and out in no time. More

by mml72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2020 -

Autohaus BMW responded

Thank you for the 5-star Service review! We are happy to hear about your Service visit with Chris. Chris works very hard at being friendly and professional and it's nice to know, he is appreciated.

May 26, 2020

Tech support I have been impressed over the years with the support from Chris Clem in service. He has made himself available for consultation and expertise even w More

by cotswolds2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett Midgley
Jul 03, 2020 -

Autohaus BMW responded

Thank you so much for this 5-star review! You have been an important part of the Autohaus family for a while and you know most of our employees have been with us a long time too, including Chris, Chris and Brett. It's a very nice review, thank you.

May 21, 2020

Service department very friendly, helpful, and professional. Best in the city. One of the reasons I chose to purchase another BMW knowing I’d be dealing with Autohaus for my service. More

by Shelly
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2020 -

Autohaus BMW responded

Thank you for the 5-star review, Shelly! We appreciate hearing about your Service visit with Chris and your kind words about our Service Department. We try very hard to be the best and your comments mean a lot to us!

May 21, 2020

Everyone did social distancing and wore masks. Bathroom was very clean Also the waiting room customers were adhering to the rules food area was clean More

by Ronna-12
Recommend Dealer
Yes
Employees Worked With
Linda Schaefer
Jul 03, 2020 -

Autohaus BMW responded

Thank you for the 5-star review, Ronna! We really do have the best customers, everyone is being very cooperative and kind.

May 21, 2020

Service was quick and the process was easy I was in for a recall, and got an oil change while I was there so that was great, not 5 starts because they lost my car and I had to walk around searching for it wh More

by dlavrine13
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2020 -

Autohaus BMW responded

Thank you for your almost 5-star review! I'm so sorry they misplaced your car, that is annoying. We look forward to doing better next time.

May 21, 2020

Fast ,professional and very polite stuff regarding that we have this Corona situation when we all are nervous they acting very calm and professional...way to go people.... More

by Aladinsgm
Recommend Dealer
Yes
Employees Worked With
Linda Schaefer
Jul 03, 2020 -

Autohaus BMW responded

Thank you for the 5-star review! We appreciate your kind words and yes, we are calm, doing everything we can to help keep each other and our customers safe.

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