2,290 Reviews of Autohaus BMW - Service Center
The service department at Autohaus is top notch. Prompt, friendly and courteous. Have worked with Linda and Ethan and both are true professionals. Great experience. friendly and courteous. Have worked with Linda and Ethan and both are true professionals. Great experience. More
Patty and Linda are phenomenal! Thank you so much for always being there and ready to answer my questions! I’ll definitely be back for my next oil change and many other future services! always being there and ready to answer my questions! I’ll definitely be back for my next oil change and many other future services! More
Linda is the best Advisor in the business! She sincerely cares about the performance of my previous vehicle and present X1. She has provided her professionalism cares about the performance of my previous vehicle and present X1. She has provided her professionalism More
I contacted them regarding an error code that my recently purchased (used, privately owned) BMW was showing. I had an idea of what caused the problem and Autohaus quickly identified the root cause, contacted purchased (used, privately owned) BMW was showing. I had an idea of what caused the problem and Autohaus quickly identified the root cause, contacted me regarding cost to repair, then fixed it. They also showed my car was still under warranty for maintenance items and included those services while they had the car. Prompt, professional, and very reasonable in price. More
Great customer service Chris is always friendly and professional. Service is always speedy and my car is always clean when I pick it up. I am in and out in no time. Chris is always friendly and professional. Service is always speedy and my car is always clean when I pick it up. I am in and out in no time. More
Tech support I have been impressed over the years with the support from Chris Clem in service. He has made himself available for consultation and expertise even w I have been impressed over the years with the support from Chris Clem in service. He has made himself available for consultation and expertise even when we have been having issues out of town. He is knowledgeable and courteous each time we speak. Chris Buie is a walking encyclopedia for BMW information. he is great when needing help figuring out what is going on with the car and patient with inane questions! I have bought three vehicles from Brett and would buy a fourth when the time arrives. He always makes you feel that the arrangements you are working are the most important to him. and we have a relationship that allows me to question the relative value of the vehicle under consideration. More
Service department very friendly, helpful, and professional. Best in the city. One of the reasons I chose to purchase another BMW knowing I’d be dealing with Autohaus for my service. professional. Best in the city. One of the reasons I chose to purchase another BMW knowing I’d be dealing with Autohaus for my service. More
Everyone did social distancing and wore masks. Bathroom was very clean Also the waiting room customers were adhering to the rules food area was clean was very clean Also the waiting room customers were adhering to the rules food area was clean More
Service was quick and the process was easy I was in for a recall, and got an oil change while I was there so that was great, not 5 starts because they lost my car and I had to walk around searching for it wh recall, and got an oil change while I was there so that was great, not 5 starts because they lost my car and I had to walk around searching for it which made me stay there longer than I had hoped. Otherwise great place I will continue to use them for service. More
Fast ,professional and very polite stuff regarding that we have this Corona situation when we all are nervous they acting very calm and professional...way to go people.... we have this Corona situation when we all are nervous they acting very calm and professional...way to go people.... More