2,244 Reviews of Autohaus BMW - Service Center
Great Service Patti is very accommodating, helpful and respectful of clients time and makes service as easy as possible. She also goes the extra mile to make sure y Patti is very accommodating, helpful and respectful of clients time and makes service as easy as possible. She also goes the extra mile to make sure you get the service you need. Not more and not less! More
regular checkup Everyone at Autohaus makes you feel like you are at home. The whole team worked with me with courtesy and respect, and In would not take my car anywh Everyone at Autohaus makes you feel like you are at home. The whole team worked with me with courtesy and respect, and In would not take my car anywhere else. More
Great service from Mike Crader. Mike Crader did a great job. He made me feel like a valued customer. Repairs were quick and efficient. He advocated for me concerning price. Mike Crader did a great job. He made me feel like a valued customer. Repairs were quick and efficient. He advocated for me concerning price. More
Battery issues It's winter time and that means well battery season. I was the latest victim of this problem. Good thing Mike crader was there to help get me back on It's winter time and that means well battery season. I was the latest victim of this problem. Good thing Mike crader was there to help get me back on the road in no time at all. Thanks again everyone at autohaus. You guys make this kind of stuff so easy to navigate! More
Wonderful as always.. As always Autohaus is top notch. Even during the holidays when its chaotic, they still manage to make me feel like numero uno. I love these people. As always Autohaus is top notch. Even during the holidays when its chaotic, they still manage to make me feel like numero uno. I love these people. Thanks again everyone and have a safe and happy holiday! More
Tire replacement I had two run-flat tires damaged from a pothole and Autohaus BMW was able to fit me in and replace all 4 tires the same day. I received excellent adv I had two run-flat tires damaged from a pothole and Autohaus BMW was able to fit me in and replace all 4 tires the same day. I received excellent advice from Chris Clem and was treated in a very professional manner. Service was completed in a timely manner. More
Maintenance-oil change Linda goes above and beyond each visit! She makes sure all of my service is taken care and is always so caring! She makes me feel comfortable and I kn Linda goes above and beyond each visit! She makes sure all of my service is taken care and is always so caring! She makes me feel comfortable and I know i never have to worry about anything on my scheduled trip! She is truly fabulous! More
Great service My service advisor was Chris Clem. I let him know of the problems my car was having. He was very attentive and very understanding of my concerns. Had My service advisor was Chris Clem. I let him know of the problems my car was having. He was very attentive and very understanding of my concerns. Had a loaner waiting for me. He really made me feel valued as a customer. More
Unscheduled Maintenance Brought in auto to have 'Service Engine Soon' lamp troubleshot. Mike Crader provided me a loaner vehicle and kept me updated by phone on the methodic Brought in auto to have 'Service Engine Soon' lamp troubleshot. Mike Crader provided me a loaner vehicle and kept me updated by phone on the methodical troubleshooting results as his technicians discovered first electrical sensor errors as well as a dangerous headcover oil seal leak. Further investigation identified an additional oil leak on the front water pump housing. After confirming with me on work I wanted performed. All faults were repaired efficiently and quickly. Mike has been my go-to-guy at Autohaus since I have owned my 525i. I attribute the longevity of safe, efficient running of my vehicle for over 266,000 miles to Mikes attention to detail and professional management. Can't say enough about Mike's ability to communicate maintenance issues and translate my decisions into positive results. Thanks much Mike and Merry Christmas! More
Patti Kupfer and Sam Steidley I’ve been a satisfied Autohaus BMW customer for over 40 years. I recently brought our 2013 X6M in for service. Patti and Sam went above and beyond to I’ve been a satisfied Autohaus BMW customer for over 40 years. I recently brought our 2013 X6M in for service. Patti and Sam went above and beyond to make sure we that our vehicle was well taken cared or ...as she (and he) does every time we bring it in. More