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2,278 Reviews of Autohaus BMW - Service Center
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March 23, 2022
I have always been treated in a very professional manner at Autohaus. I have had proper support for the maintenance of my vehicle. at Autohaus. I have had proper support for the maintenance of my vehicle. More
by Jayandbee21
March 23, 2022
Service representative always great and the service as well. I’ve been going here for over 10 years. well. I’ve been going here for over 10 years. More
by dawnsev
Employees Worked With
March 22, 2022
Warm, friendly, professional, thorough, efficient, One two three four five six seven eight nine ten two three four five six seven eight nine ten More
by Fred
Employees Worked With
Other Employees :
Mike Crader, Linda Schaefer, David Prost
March 21, 2022
Excellence dealership for new and used car buying as well as servicing. We brought close to 20 BMWs from this dealership over the past 15 years. as servicing. We brought close to 20 BMWs from this dealership over the past 15 years. More
by Joseph_ad_mail
Employees Worked With
Warren Chu
March 19, 2022
The service rider was very friendly very professional straight to the point to care to call our change was very quickly and and out first time with this location and was very satisfied with my services m straight to the point to care to call our change was very quickly and and out first time with this location and was very satisfied with my services my water reservoir wasn’t filled it was empty but I checked it and I think I may had a leak some kind of way haven’t got back with them on a price for getting it fixed but and overall the service was great car detailing was great everywhere amount of people they have ever friendly people I would recommend them to anyone that has a BMW that I know is in the area that looking for service thank you wants again More
by Jwbrown58
Employees Worked With
David Prost
March 18, 2022
Patti was awesome, I was running late to my appointment so my advisor was with another client. Patti stepped right in and started helping immediately. Got my car in and out even though I missed my appoin so my advisor was with another client. Patti stepped right in and started helping immediately. Got my car in and out even though I missed my appointment by 30 min. Patti was friendly and kept me updated on my car status. More
by BMW lover
Employees Worked With
March 18, 2022
I had a tire blowout from a pot hole. The experience was made much nicer due to BMW assist and the Autohaus Service Department. Everyone was very friendly and helpful. The experience was made much nicer due to BMW assist and the Autohaus Service Department. Everyone was very friendly and helpful. More
by Love Autohaus BMW
March 17, 2022
Highly recommend this dealership. We recently had a problem with our CarPlay and pulled in and Larry with the Genius Bar came right out and fixed it in no time. Everyone’s time is pre We recently had a problem with our CarPlay and pulled in and Larry with the Genius Bar came right out and fixed it in no time. Everyone’s time is precious and they recognize this with quick friendly service time and time again. Thank you to Joe Emerson and his team once again for their 5 Star Service!! More
by ccrowell
Employees Worked With
Larry Handel
March 17, 2022
Autohaus BMW is the best! Best in everything. I love their beautiful new showroom. I purchased my first BMW at another dealership and I always felt less than. My Service Advis Best in everything. I love their beautiful new showroom. I purchased my first BMW at another dealership and I always felt less than. My Service Advisor Kyle Roland is the BEST ! The friendliest kindest person I have ever met in his position. I will always return to Autohaus BMW. Keep up the exceptional work. More
by beanmansmama@yahoo.con
Employees Worked With
Kyle Rowland ??????????
March 16, 2022
When I purchased my BMW, I was told (Exact words) certification adds an additional year to the manufacturers warrantee extending it to May 2022. On March 8th I took it in for an oil change and to hav certification adds an additional year to the manufacturers warrantee extending it to May 2022. On March 8th I took it in for an oil change and to have the problem of false notifications to "CHECK COOLANT LEVEL" corrected. Their diagnosis verified that I have been getting these notifications, but they were unable to find the cause. My bill for this visit contained a charge of $82.50 for this service which would have been fully covered under the terms of the original warrantee. When I questioned this charge, I was told the BMW warrantee was not extended, but a service policy was in place that does not cover diagnostics if a repair is not made. So the bottom line is I was charged $82.50 because AutoHaus did nothing to correct a problem that their diagnostics proved did exist. When a vehicle is brought in for warrantee service during the certified period the owner should be advised of the possibility of additional charges and car salespersons should not tell buyers that certification extends the BNW warrantee an additional year. More
by Bimmer Bob
Employees Worked With
David Prost
