Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Autohaus on Edens
Northbrook, IL
3,467 Reviews
At our dealership, you’ll always find a full selection of new Mercedes-Benz models to choose from, including popular options from the Mercedes-Benz C-Class, Mercedes-Benz E-Class, and Mercedes-Benz GLA models. Also check out our certified pre-owned Mercedes-Benz vehicles for great offers on pre-owned luxury cars. When you’re ready to take the next step, our finance staff will be standing by to provide pressure-free financing and leasing options for you.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,467 reviews
April 06, 2023
The Autohaus should serve as the blueprint to be followed by any other dealership that wants to excel at customer service. They are the gold standard in the Chicagoland area. I drive 20+ miles, past two othe by any other dealership that wants to excel at customer service. They are the gold standard in the Chicagoland area. I drive 20+ miles, past two other dealerships, to come here even for something as minor as an oil change. Tom provides me with world-class service every single time I step foot in the service area. They have me as a customer for life. More
by duke95grad
Verified CustomerEmployees Worked With
April 06, 2023
Prompt service which is efficient and friendly. Service Advisor Ryan was right on it all. That sums it up very well. Service Advisor Ryan was right on it all. That sums it up very well. More
by ADOMBROW
Employees Worked With
April 05, 2023
Tom continues to provide us with excellent service and communication. Another excellent experience with Autohaus on Edens!! communication. Another excellent experience with Autohaus on Edens!! More
by tglasgow
April 04, 2023
Our experience at Autohaus, from start to finish has been so pleasant. I can actually share it's the first time that buying a car has been fun and stress free. Plus, we always felt that Matt Hoyt and the m so pleasant. I can actually share it's the first time that buying a car has been fun and stress free. Plus, we always felt that Matt Hoyt and the management team were trying their hardest to give us the very best deal possible for both our trade in and for the car we were purchasing. I can't wait to get our next car. More
by BETHSCHIFF
Employees Worked With
April 04, 2023
Ryan has great customer engagement skills. He listens and finds a solution. Could not be more pleased. Above highest expectations. And Cindy is a huge part of what makes the experience in He listens and finds a solution. Could not be more pleased. Above highest expectations. And Cindy is a huge part of what makes the experience in service so nice. More
by TGRANTHILL
April 03, 2023
friendly amazing team, great serve time, lovely waiting room. its a lot like having a friend more than a dealer ship / shop room. its a lot like having a friend more than a dealer ship / shop More
by Christopher M
April 03, 2023
Ryan was great—got me in and out and was very clear and honest about what needed immediate attention and what could wait. honest about what needed immediate attention and what could wait. More
by CVALE98
Employees Worked With
April 01, 2023
Professional, no nonsense approach. Nick WAS the reason I bought from Autohaus...very relatable and caring. Close out with Ricky and training with Braden was easy and fun. I would recom Nick WAS the reason I bought from Autohaus...very relatable and caring. Close out with Ricky and training with Braden was easy and fun. I would recommend this dealership to anyone interested in MB! More
by JEFF.MILLER2
Employees Worked With
Nicholas Maniatis
