Autohaus on Edens

He is Very understanding and eager to help with any situation what so ever. Very professional situation what so ever. Very professional More

“ Excellent Experience ” I had an excellent experience with Autohaus on Edens!!! Michal was great to work with, was very responsive, and went above and beyond with any questions or special requests I had with Autohaus on Edens!!! Michal was great to work with, was very responsive, and went above and beyond with any questions or special requests I had! This is a no hassle, low pressure dealership and I would highly recommend to friends and family. Was happy to make a deal with them and would definitely consider them again in the future. More

Great flexibility on appointment times. Car was ready when promised. Dealer took great care with estimate for parts, labor, explaining issues and obtaining approval prior to performing wo Car was ready when promised. Dealer took great care with estimate for parts, labor, explaining issues and obtaining approval prior to performing work. More

Excellent service from our salesman, Nick Maniatis, Answered calls and kept all appointments. Strongly recommend him Answered calls and kept all appointments. Strongly recommend him More

Service provided was fast. I eas provided a loaner for 4 hour duration. Nothing out of the ordinary. The car required a replacement tire where I went to another dealer to get t I eas provided a loaner for 4 hour duration. Nothing out of the ordinary. The car required a replacement tire where I went to another dealer to get the tire replaced as I have a substantial discount on tires and labor. More

We purchased a CPO GLC350e recently and had a great experience with the sales team. Also had to bring the car back to the service department for a minor issue with the battery life and the service team experience with the sales team. Also had to bring the car back to the service department for a minor issue with the battery life and the service team was super helpful. More

Eddie got me in and out for what I needed and in a reasonable amount of time at a good price for the service. reasonable amount of time at a good price for the service. More

My initial estimate was for almost $10K. We were in no way going to put that kind of money into the car. We declined some of the service and Autohaus comped us on one of the others. A few We were in no way going to put that kind of money into the car. We declined some of the service and Autohaus comped us on one of the others. A few of the items we paid for. Got a beautiful '22 loaner for the duration so I really didn't care how long they had my car. My service writer ended up being on vacation that week so my car appeared to be forgotten about. It took 9 days, but I think if I hadn't had shown up no one would have realized it. Sometimes there would be no communication for days on end. They wouldn't call. They would e-mail. Again, I was fine in a brand new car. The lack of communication is just a bit unusual. More

Took my 2019 GLC for the first time in location. Tom was our service advisor, took his time in explaining the whole process, he’s knowledgeable and communicated promptly when the car is ready for pi Tom was our service advisor, took his time in explaining the whole process, he’s knowledgeable and communicated promptly when the car is ready for pick up. Great service, thank you! It’s now my go to location rather than going all the way to the city. More

I had a pretty bad experience. I went in to get my windshield wipers diagnosed. With the new SAM installed, about a dozen rear lights stopped working. No problem, I figure I can ju I went in to get my windshield wipers diagnosed. With the new SAM installed, about a dozen rear lights stopped working. No problem, I figure I can just return and they'll take care of it. On the visit, they diagnosed the light issue and stated that I need new light bulbs and that there was some repair kit was designed by MB for known corrosion issues. After going home, I checked the light bulbs with a multimeter and the wiring to see if there was voltage. THERE WAS NO VOLTAGE ON THE LINES and NONE OF THE BULBS WERE BURNED. Going back, they blamed everything but themselves: it's an old car, there was dried windshield washing fluid they saw, the fact that the other lights weren't replaced caused this, etc. I insisted their original diagnosis was wrong and only then did they look at it a second time. After determining that the new rear SAM that was just replaced with the original windshield wiper diagnosis, they said: "It looks like we were both right". They didn't even apologize. People make mistakes, it's how they handle mistakes what differentiates businesses. More