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Autohaus on Edens

Northbrook, IL

4.8
3,438 Reviews
At our dealership, you’ll always find a full selection of new Mercedes-Benz models to choose from, including popular options from the Mercedes-Benz C-Class, Mercedes-Benz E-Class, and Mercedes-Benz GLA models. Also check out our certified pre-owned Mercedes-Benz vehicles for great offers on pre-owned luxury cars. When you’re ready to take the next step, our finance staff will be standing by to provide pressure-free financing and leasing options for you.
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1600 Frontage Rd

Northbrook, IL

60062

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Showing 3,438 reviews

December 23, 2019

Always Dependable Staff took the time to explain what going on with my vehicle. Kept me informed of the progress during the repair period. They also had me in a very ni More

by muchy1974
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2020 -

Autohaus on Edens responded

Thank you very much for your 5-Star review. We appreciate your business!

December 20, 2019

Took great care of me! The staff was very caring and went out of the way to accommodate me - getting me a loaner, keeping me appraised of their progress, arranging for a Lyf More

by JEANHAHN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Prem Parikh
Jan 17, 2020 -

Autohaus on Edens responded

Thank you very much for sharing your great experience. We are glad that Eddie, Cindi, and Prem took great care of you!

December 19, 2019

good experience Oleg is great salesperson with a lot of knowledge about MB. He was very precise with details and helping to go through new features on GT model. More

by MICHAEL@PP-CORP.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oleg Shmuylovskiy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mary Costello
Jan 17, 2020 -

Autohaus on Edens responded

Thank you for the great review, Michael, We are glad Oleg took good care of you. Thank you for your patronage!

December 19, 2019

Long wait I came in for a simple replacement of a burned out low beam headlight. I told the service team I would wait. 2 plus hours later after asking multipl More

by Kunks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin Crokin
Jan 08, 2020 -

Autohaus on Edens responded

Hello ”Kunks”- As a courtesy, we provide a FREE multi-point inspection to all of our customers. We not only list items of concern, but we also document items in their current condition for your records and consideration. We apologize if that was not explained upfront and do not have to perform that free service if that is your preference. We do appreciate your patronage and also apologize for that long of a wait as that should not have happened even with that free inspection. If you could please share your contact information we really would like the opportunity to review your visit in detail. Again, we apologize for the negative experience and hope to hear from you soon!

December 19, 2019

Patience Don Storm was helpful and patient and presented a number of choices and options since I was not sure which model or style car I wanted. More

by 2LEGATO
Recommend Dealer
Yes
Employees Worked With
Don Storm, Alex Giokaris
Jan 17, 2020 -

Autohaus on Edens responded

Thank you for sharing your experience with Don and Alex. Thank you for your business!

December 16, 2019

Prem is the absolute best! Prem saved me big time. I had a blowout and he really helped me to continue my day painlessly. I can’t talk highly enough of him! More

by GEEBSA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Prem Parikh
Dec 17, 2019 -

Autohaus on Edens responded

Thank you very much for sharing your experience with Prem! We appreciate your patronage!

December 16, 2019

Always a pleasant experience at Autohuaus! Such an easy buying experience with Nick! No heavy "selling" - just a friendly conversation about what I was looking for and how we could make it work More

by LISA.HARRIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Maniatis, Mary Costello
Dec 17, 2019 -

Autohaus on Edens responded

Hi Lisa, I am very happy to hear that Nick provided the experience that you deserve! Thank you very much for your loyalty and patronage. It is a pleasure to have you as a client!

December 12, 2019

love my new car friendly, efficient sales associates.. ... always great to get a vehicle from autohaus!! i have been a customer here since 1976 and have never been More

by IGG1484
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Gioulos, Tony Patel, Mary Costello
Dec 17, 2019 -

Autohaus on Edens responded

Thank you very much for taking the time to share your experience with Tony, Mary and Nick! We appreciate your loyalty! It is a pleasure to serve you since 1976!

December 12, 2019

3B service Was a busy Monday morning in the service department. Eddie & Cindi were nothing but polite, friendly & courteous doing their best to process each cus More

by DAMZMACK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2019 -

Autohaus on Edens responded

Thank you very much for the great feedback on Cindi and Eddie! We appreciate your business!

December 11, 2019

Great I deal with Eddie Garcia & Cindy both great, best service I have ever had. Always go out of there way to help. Mitch Skolnik MBS Identification More

by mbsident
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2019 -

Autohaus on Edens responded

Hi Mitch, Thank you very much for your kind words. We are happy to hear that Cindi and Eddie take good care of you. We appreciate your business!

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