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Autohaus on Edens
Northbrook, IL
3,438 Reviews
At our dealership, you’ll always find a full selection of new Mercedes-Benz models to choose from, including popular options from the Mercedes-Benz C-Class, Mercedes-Benz E-Class, and Mercedes-Benz GLA models. Also check out our certified pre-owned Mercedes-Benz vehicles for great offers on pre-owned luxury cars. When you’re ready to take the next step, our finance staff will be standing by to provide pressure-free financing and leasing options for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 3,438 reviews
November 25, 2019
Eddie, my service guy is and was great Eddie, made sure that my appointment for a recall was painless...a loaner was available the car was ready earlier then expected and he could not have Eddie, made sure that my appointment for a recall was painless...a loaner was available the car was ready earlier then expected and he could not have been nicer!!!...frankly, if the rest of the agency was as considerate as he is, I would be a buyer of Mercedes, but my experience with the sales portion has been disappointing...since I purchased my 2012 GLK 350 from Autohaus, I have purchase five luxury cars, but known from Autohaus...Sy taxman More
by MRT
Verified CustomerEmployees Worked With
November 22, 2019
Excellent Transaction My wife and I recently leased two new vehicles from Autohaus. Rob was our salesman and the transactions went very smoothly thanks to his professional My wife and I recently leased two new vehicles from Autohaus. Rob was our salesman and the transactions went very smoothly thanks to his professionalism and product knowledge. This was by far the easiest lease agreement process we have ever experienced. Amanda did a wonderful job explaining the features of our new vehicles and setting up our Mercedes Me Connect software. What can we say about Nick other than he is the best. More
by JP1778
Employees Worked With
Other Employees :
Nick Gioulos, Amanda Youkhana, Mike Mesic, Mark Hoegler
November 22, 2019
S550 Service Prompt and effective service is what I always receive at Autohaus on Edens. The team gets my car in at the appointed time and provides timely and info Prompt and effective service is what I always receive at Autohaus on Edens. The team gets my car in at the appointed time and provides timely and informative updates on the status of the service. They are very accommodating with loaners and return based on my schedule. More
by BAT5ESQ
November 22, 2019
Always Helpful, Great Follow Up The service is always top notch. The communication is frequent and the work is always thorough. They even picked up my floor mats that the body shop The service is always top notch. The communication is frequent and the work is always thorough. They even picked up my floor mats that the body shop forgot to put back in my car. The car always comes back clean. Excellent. More
by JOHNCOULT
November 21, 2019
Terrific service! Had issues with a dead battery. Eddie and I can't remember the name of the gentleman who came to my house to start the battery were very helpful and Had issues with a dead battery. Eddie and I can't remember the name of the gentleman who came to my house to start the battery were very helpful and courteous. It is a pleasure working with Ed Garcia. I appreciate that I can always reach him when I need him. More
by VALERIE8
November 20, 2019
Great Experience!!! Entire team from start to finish was considerate, knowledgeable and professional through out the entire process! People were patient and offered vario Entire team from start to finish was considerate, knowledgeable and professional through out the entire process! People were patient and offered various options for consideration. More
by HMETZ
November 20, 2019
Competent. Friendly. Efficient Professional Very professional...clean and friendly environment.....competent. I’ve been relying on Autohaus for years and will continue to do so. Additiona Very professional...clean and friendly environment.....competent. I’ve been relying on Autohaus for years and will continue to do so. Additionally I love your coffee machine. More
by kriens4
Employees Worked With
November 19, 2019
A great organization From the sales management, sales team and the service department always a good experience going to Autohaus. I have worked with this dealership for 20 From the sales management, sales team and the service department always a good experience going to Autohaus. I have worked with this dealership for 20 years plus and have always been satisfied. More
by NATE33
November 19, 2019
Great Worked hard to please me.. A mechanic test drove the car to actually see the potential problem.. very nice gesture. Prem was very customer focused. Worked hard to please me.. A mechanic test drove the car to actually see the potential problem.. very nice gesture. Prem was very customer focused. More
by FRANK.SAMUEL
Employees Worked With
Prem Parikh
November 18, 2019
Service Ken is awesome. He always is attentive and keeps me in the loop on where we are at with the service. He is a major reason why we continue to service Ken is awesome. He always is attentive and keeps me in the loop on where we are at with the service. He is a major reason why we continue to service our cars there. More
by GPOULOS
Employees Worked With
