
Autohaus on Edens
Northbrook, IL
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Scheduled service Eddie has always been very helpful. He continually provides timely updates and I never get the sense he is trying to "sell" me services. He is able Eddie has always been very helpful. He continually provides timely updates and I never get the sense he is trying to "sell" me services. He is able to prioritize items and level set issues. More
Tom is excellent. Easy to get the job done. Autohaus even reminds you of the services due. I has a loaner to make the job easier and found out 2 new tires were needed Easy to get the job done. Autohaus even reminds you of the services due. I has a loaner to make the job easier and found out 2 new tires were needed. They made it easy. Thanks! More
Too long a wait Took 2 hours to just get an answer if my speaker trim piece could be fixed with or without warranty. My car is still under cpo warranty btw. My local Took 2 hours to just get an answer if my speaker trim piece could be fixed with or without warranty. My car is still under cpo warranty btw. My local mechanic put it in place free of charge and recommended to come to him going forward and not waste my time. Extremely dissapointed in mercedes benz quality and also dealer support in fixing quality issues. High time mercedes Benz start improvimg quality and owe up when quality is bad. More
Car Purchase Recently bought an AMG E53 working directly with Don Storm. I did this over the internet and received a fair deal both on the purchase price as well Recently bought an AMG E53 working directly with Don Storm. I did this over the internet and received a fair deal both on the purchase price as well as trade in value for my car. I arrived at the dealership greeted by Don and a team of professionals that helped me with all operating instructions, financing and delivery of my new car. I don't like spending excessive time at dealerships and I couldn't be more happy with the service and help I receive from their team. The deal was as stated and everything went better than expected. COULDN'T BE HAPPIER! More
The best service They offer professional service and get the job done the first time without question, every time I’ve been there I’ve been completely satisfied They offer professional service and get the job done the first time without question, every time I’ve been there I’ve been completely satisfied More
2019 C Class Purchase Professional, everything done to my satisfaction! Kept informed throughout the time from ordering vehicle to delivery. All features explained to me Professional, everything done to my satisfaction! Kept informed throughout the time from ordering vehicle to delivery. All features explained to me by knowledgeable person, just can't remember her name. Lori Anderson was great! More
Friendly and courteous service Nick, our sales person, was a very good listener in attending to the model and features that we wanted on the car. He gave us pricing and allowed us t Nick, our sales person, was a very good listener in attending to the model and features that we wanted on the car. He gave us pricing and allowed us to discuss the numbers privately, no high pressure, hate that! We got to the dealer a little late, but he was able to deliver our car to us that evening. I appreciate the service and care I received by our sales person, Nick, and all of the employees involved in the sale. More
Excellent honest service This is one of the best service experiences I’ve had. Very quick team getting you in and out (in a new -car loaner if needed). Honest repair and servi This is one of the best service experiences I’ve had. Very quick team getting you in and out (in a new -car loaner if needed). Honest repair and service appraisal. Ask for ‘Ken’. In my opinion, he’s the best in the business. I’m a firm believer that it’s the after sales service that would make you buy a car and Autohaus is the epitome of this narrative. More
They never fail Somehow theyr never fail serving you and keep you mobile no matter what. Came in for a lightbulb replacement, got a brand new car to drive home (seved Somehow theyr never fail serving you and keep you mobile no matter what. Came in for a lightbulb replacement, got a brand new car to drive home (seved me the time waiting on the repair) and could pick my car up next day, washed and cleaned up. Total bill $ 60,- ! Amazing ! More
Periodic service I met Tom Loor when I brought my car for service. Tom Loor is very professional, kind, and honest He was in contact with me during the service. eve I met Tom Loor when I brought my car for service. Tom Loor is very professional, kind, and honest He was in contact with me during the service. even though at the service they found a serious problem Tom Loor managed to transfer to warranty saved me a lot of money. he is genuine in every aspect, I honestly recommend working with Tom Loor Yuda Levy More