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Autohaus on Edens

Northbrook, IL

4.7
3,300 Reviews
At our dealership, you’ll always find a full selection of new Mercedes-Benz models to choose from, including popular options from the Mercedes-Benz C-Class, Mercedes-Benz E-Class, and Mercedes-Benz GLA models. Also check out our certified pre-owned Mercedes-Benz vehicles for great offers on pre-owned luxury cars. When you’re ready to take the next step, our finance staff will be standing by to provide pressure-free financing and leasing options for you.
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1600 Frontage Rd

Northbrook, IL

60062

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Showing 3,300 reviews

March 04, 2019

Easy to set up the appointment and service was great! Easy to set up the appointment and service was great. Only thing I would like to change is the waiting area. It is too small and the TV is loud. It More

by MKENNY30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Prem Parikh
March 04, 2019

Leasing a car Great experience, very helpful. Adrian answered all my questions and I’m very happy with the service and vehicle that I have purchased. Highly recomme More

by DONKO612
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Mesic, Adrian Botis
Mar 07, 2019 -

Autohaus on Edens responded

Hi, Thank you for the 5-Star review. We are glad to hear that Adrian Botis and Mike Mesic took great care of you. It is always great to hear about a positive and transparent experience. We appreciate your patronage!

March 03, 2019

"Always get great experience when working with To Lood" I have always been treated exceptionally well at the dealership. Tom Lood is truthful, kind and very professional.. I truly recommend working with To More

by lseman72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2019 -

Autohaus on Edens responded

Hi, Thank you for the 5-Star review. We are glad to hear your experience has been exceptional! We appreciate your business and look forward to seeing you again soon!

March 01, 2019

Great experience with superior service Simplified process with no nonsense sales associate Kevin James. Treated well and w/respect from start to finish. Would highly recommend Kevin and th More

by twiggymay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin James
Mar 07, 2019 -

Autohaus on Edens responded

Hello, Thank you for taking the time to provide your feedback! We are happy to hear that Kevin took great care of you. We thank you for your patronage!

March 01, 2019

Honest Tom gave clear recommendations without ambiguity. The Recommendations from Tom Lood felt honest and genuine. Sent pictures of the issues to correspon More

by RBEHARA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 02, 2019 -

Autohaus on Edens responded

Thank you taking the time to review our dealer. We are glad to hear that Tom Lood has provided the care that you deserve. We appreciate your business!

March 01, 2019

Excellent service Great communication and attentive staff. I’ve been very pleased with the service department. They are a great team and make the customer feel well t More

by FRIENDSANDFAUX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julie Michel
Mar 02, 2019 -

Autohaus on Edens responded

Thank you for your 5-Star review and for trusting our service team. We are glad to hear your experience with Tom Lood, Cindi Link and Julie Michel has been exceptional! We appreciate your business and look forward to seeing you again soon!

March 01, 2019

Superior Service Communication was very transparent and prompt. Provided very generous offer on my trade in and purchase of the new vehicle. The overall process was en More

by ZMARCUS922
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Maniatis
Mar 02, 2019 -

Autohaus on Edens responded

Thank you for your excellent 5-Star review. We are glad to hear that Nick Maniatis and Ken Dunaway took exceptional care of you. It is always great to hear about a positive experience that builds trust through prompt and transparent communication with Autohaus. We appreciate you being a loyal customer and look forward to seeing you again!

March 01, 2019

Great Fast, efficient, friendly service from Tony. Just a great experience all around. Everything was prepared and processed quickly. Finance was also qu More

by CAMPS2323
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Patel, Mike Mesic
Mar 02, 2019 -

Autohaus on Edens responded

Thank you for the 5-Star review. We are glad to hear that Tony Patel and Mike Mesic provided friendly, fast, efficient and exceptional service throughout the buying process. It is always great to hear about a positive experience. We appreciate your patronage!

February 28, 2019

this is the best dealership Eddie and his team were very helpful in getting my E550 fixed.They always get is done fast and perfect on the very first shot. More

by GLENN.AGREST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2019 -

Autohaus on Edens responded

Hi Glenn, Thank you for the 5-Star review. We are glad to hear that Eddie and his team continue to take great care of you. We appreciate your patronage!

February 28, 2019

service great check in follow up and delivery very thorough called to suggest additional items i might want to consider like wipers... i would recommend More

by TOM.DARCY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Riley
Mar 02, 2019 -

Autohaus on Edens responded

Thank you for taking the time to review our dealer. We are glad to hear that Jim Riley was very thorough and provided you the care that you deserve. We appreciate your business and look forward to seeing you again soon!

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