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Autohaus on Edens
Northbrook, IL
3,243 Reviews
At our dealership, you’ll always find a full selection of new Mercedes-Benz models to choose from, including popular options from the Mercedes-Benz C-Class, Mercedes-Benz E-Class, and Mercedes-Benz GLA models. Also check out our certified pre-owned Mercedes-Benz vehicles for great offers on pre-owned luxury cars. When you’re ready to take the next step, our finance staff will be standing by to provide pressure-free financing and leasing options for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 3,243 reviews
June 29, 2024
treated like a VIP while there. frequent updates. car washed. coffee served. quiet and comfortable lounge. frequent updates. car washed. coffee served. quiet and comfortable lounge. More
by ND75
Verified CustomerEmployees Worked With
June 27, 2024
The customer service at Autohaus on Eden it is very good, they want to make sure the car when it goes out is in very good condition and all problems are solved. Always my service advisor Ryan Mulhern is look they want to make sure the car when it goes out is in very good condition and all problems are solved. Always my service advisor Ryan Mulhern is looking carefully to make sure our car is in good condition and always is a pleasure working with him on what has to be done and he wants to make sure the customer is happy. Also he keeps me informed on anything related with the car and he does follow up after the service. What I can say is that we are very happy to have Ryan as our service advisor for our car. More
by RMARIN10
Employees Worked With
June 27, 2024
My service advisor, Alejandro was great, but the overall service at Autohaaus was disappointing to say the least. Parts were never in stock and estimates were not accurate and missed parts. Plus a few more service at Autohaaus was disappointing to say the least. Parts were never in stock and estimates were not accurate and missed parts. Plus a few more things it would take too long to explain here. I will probably take my Mercedes to another dealer for service going forward. More
by B.GILLMAN
Employees Worked With
Alejandro Sanchez
June 25, 2024
They are professional and always keep you updated about the progress on your car. And they inform and advise if anything need to be done on your car soon. the progress on your car. And they inform and advise if anything need to be done on your car soon. More
by RIHAD10
Employees Worked With
Other Employees :
Alejandro Sanchez, Jorge Gomez, Juvenal Torres
June 25, 2024
Excellent sales team, Gil, Robert, and Bob were excellent. They are now my dealer of choice. excellent. They are now my dealer of choice. More
by EARTHLYWOOD
June 21, 2024
A nice clean courteous and professional environment. Friendly staff and well trained technicians. Always a stress free visit. Friendly staff and well trained technicians. Always a stress free visit. More
by LG
Employees Worked With
June 20, 2024
Such a good experience with Matthew Popper. He is honest, very professional, and is a pleasure to work with. Highly recommend Autohaus on Edens for the customer service. He is honest, very professional, and is a pleasure to work with. Highly recommend Autohaus on Edens for the customer service. More
by Jay
Employees Worked With
June 19, 2024
Great service professional team responsive and very interested in meeting my needs and loaner car is a plus interested in meeting my needs and loaner car is a plus More
by reneelallas
Employees Worked With
