Autohaus on Edens - Service Center

Tom Lood at Autohaus provided excellent service. Informative, conscientious, responsive. He represents Autohaus extremely well Informative, conscientious, responsive. He represents Autohaus extremely well More

AUTOHAUS point of service from beginning to end is “simply the best “. I continue to appreciate the quality, their professionalism and personal attention they provide. “simply the best “. I continue to appreciate the quality, their professionalism and personal attention they provide. More

Visit went well and quickly. They got expert to come hear issue with the vehicle. Explained the issue and how issue will be resolved. They got expert to come hear issue with the vehicle. Explained the issue and how issue will be resolved. More

Excellence service, professional, courteous, I felt like a VIP, nice job everyone. I will be back to this dealership again in the near future. Thanks a VIP, nice job everyone. I will be back to this dealership again in the near future. Thanks More

Excellent service. Results. Good. Serviceman Polite and knowledgeable:: I will. Keeping using Autohaus as I. Hav been doing for decades::: Results. Good. Serviceman Polite and knowledgeable:: I will. Keeping using Autohaus as I. Hav been doing for decades::: More

Excellent in every respect since the very nice lady receiving you as you arrive until the very end. Ken Dunaway is extremely helpful, always going the extra mile and a real gentleman. receiving you as you arrive until the very end. Ken Dunaway is extremely helpful, always going the extra mile and a real gentleman. More

The stuff is friendly and knowledgeable. The space is clean and well organized. The courtesy car was similar to mine. The space is clean and well organized. The courtesy car was similar to mine. More

My car appointment was on time, service manager was informative and friendly, and the car was washed and looked great after my service (even the floor mats looked great)! informative and friendly, and the car was washed and looked great after my service (even the floor mats looked great)! More

Professional and accommodating. Always received excellent services from this dealership which is clean and prompt with greeting and servicing. Always received excellent services from this dealership which is clean and prompt with greeting and servicing. More

To be clear, everyone was pleasant. The issue was communication. There was an assumption made that we were there for a scheduled service... so when the representative asked my wif The issue was communication. There was an assumption made that we were there for a scheduled service... so when the representative asked my wife if we were there "to get teh vehicle serviced" she responded yes.......... But the service we needed was just getting a tire looked at as it has a bolt/nail stuck in it and wouldn't hold air. Frustrating as this made the process take about 3 hours... as opposed to what I would think would have been a 30-60 minute circumstance. I just think if there was more specifictiy around the question - and perhaps our response - this could have been alleviated. We know it was not intentional. More