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Autohaus on Edens - Service Center

Northbrook, IL

4.7
2,407 Reviews

2,407 Reviews of Autohaus on Edens - Service Center

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September 01, 2022

Picking up a loaner car was very efficient. Staff all accommodating and helpful. Car washed and looked new! thank you! More

by PAMDARDI
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2022

Great job, in and out and service mgr. Gary Gross was great. He provided me a ride down to a local restaurant and picked me up after lunch. More

by SALES@MOHROIL.COM
Recommend Dealer
Yes
Employees Worked With
Gary Gross
August 31, 2022

Very nice service. Gary was very helpful. One question, I need to get my car receipt and Ricky told me he would send it to me on Monday (Aug. 29) but I haven’t received More

by Xuehe Yang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Pena
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Gross
August 31, 2022

Gary is the best. Thank you for fixing up my G63 and still need those labels which are coming. More

by edward22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Gross
August 29, 2022

Professional, thorough, efficient with great interpersonal skills. Always satisfied whenever I need to go there More

by KATHLEEN1045
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Mulhern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Dockins
August 28, 2022

Incredible poor communication regarding a B level service visit. Communication message was not adequate and it took multiple phone calls to track down status. More

by ROBERT.PILLION
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ryan Mulhern
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2022

I brought my S-class for pulling to the right and looks like they cant solve the problem - still pulling and charged me $$$ for trying. More

by ICOMPANY.USA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eddie Garcia
2.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2022

Took in my GLE53 and they took very good care of it :) Thank you Autohaus More

by piarm2003
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Mulhern
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2022

Excellent service by Eddie Garcia, as always. Loaner car provided without difficulty. Excellent documentation of inspection and upcoming needs. More

by EECASTRO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2022

Tom has consistently taken excellent care of me and my E350. I feel like he is honest and does not try to upsell unneeded repairs. He had my loaner ready at the beginning of the day and my bill ready for More

by EGG4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
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