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Autohaus on Edens - Service Center

Northbrook, IL

4.7
2,407 Reviews

2,407 Reviews of Autohaus on Edens - Service Center

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August 21, 2022

Tom is a honest and trustworthy service writer, and the work done is always excellent. Thank you! More

by jay.huh1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2022

I had to get my car repaired twice for same issue. Not happy right now. The check up on my engine was not completely done. I hope I don’t find any more issues. More

by A_SHAFI5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gary Gross
August 19, 2022

Good service and honest people I took my e350 for service and it’s driving like new car again More

by ashour5321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Mulhern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Gross, Heather Dockins
August 16, 2022

Dealership was okay. I didn’t like the lack of communication. I believe the communication could be better. More

by azia133
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Dockins
August 16, 2022

Always a good experience when I’m in your dealership for service. A big improvement. Everyone is polite and trying their best. Thank you More

by EGLRIDER888
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Mulhern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danna Almodovar, Gary Gross, Heather Dockins
August 14, 2022

Service rep easily reachable - responded with a plan to address needed repair quickly. Car cleaned. More

by JOHN@SCHLADWEILER.COM
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ryan Mulhern
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2022

all was smooth and good. car was returned timely and washed. texting was easy to use. More

by ABERG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Dockins
August 11, 2022

AoE provided above expectation results in an efficient and responsive manner. We are very satisfied with results. More

by undisclosed satisfied client
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Dockins
July 31, 2022

After Service A car started to malfunction, brake assist and blind spot assist stopped working, problem locking the car. Never had an issue before the service. Shame! More

by vz
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2022

Excellent service. Easy to schedule appointment, clear inspection and explanation of required and suggested services. Work was done expeditiously and price was reasonab More

by ROBERT.S.SPENCER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Mulhern
5.0
This rating includes all reviews, with more weight given to recent reviews.
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