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Autohaus on Edens - Service Center

Northbrook, IL

4.7
2,410 Reviews

2,410 Reviews of Autohaus on Edens - Service Center

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November 17, 2021

Great as always experience with drop off, pick up and the service being done. Thank you as always! More

by DONNA-CHRISTIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Mulhern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Prem Parikh
November 15, 2021

Tom was a great service advisor, Authaus did an excellent job washing my car for a simple service! More

by JSK5599
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2021

Fast, efficient and polite, over all a good experience. Eddie/Tom were great to work with More

by MAB0
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2021

Eddie took care of the needed services, well communicated on the progress. Nicely explained features, answered questions. The best MB dealership!!! More

by MT_WMC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2021

Appreciate completion of the work on time and the use of a loaner. Thank you More

by MARYJOPRIGGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2021

Fernando Hurtado was very professional and kept me updated on what was going with my vehicle. When they noticed that it is going to take longer than anticipated, he provided me with options to either More

by MARLONDGALLEGO
Recommend Dealer
Yes
Employees Worked With
Fernando Hurtado
November 08, 2021

My experience was great from the moment I walked in to the moment I picked up my car! More

by LOZANOARCI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Hurtado
November 01, 2021

When I called the call center to schedule a Service B appointment they gave me the wrong price for the service. Not happy that I paid more than I was told. More

by JPEPOON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Mulhern
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2021

Polite, helpful and efficient. Pleasant waiting area with coffee. Large enough to safely not come in contact with other people More

by KPCDC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2021

Very attentive to my problem. Fernando kept me advised of the cost and time needed to fix my windshield wiper arm. More

by SDERDIGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Hurtado
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