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Autohaus on Edens - Service Center

Northbrook, IL

4.7
2,410 Reviews

2,410 Reviews of Autohaus on Edens - Service Center

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October 21, 2021

Great job. Attentive and prompt service. Easy to schedule. Very customer focused. Good facilities. Pleasure to work with. More

by ROBERT.J.STUCKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Mulhern
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 19, 2021

It is a real pleasure to deal with Prem Parikh the Assistant Service Manager. He is very friendly, helpful and knowledgeable. Jeremy Lew More

by JLEW0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Prem Parikh
October 18, 2021

Good when it comes to regular service, when you have engine issues, terrible service work. More

by ALHUBJER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Prem Parikh
October 18, 2021

It took over 24 hours longer than expected. Service manager Fernando left me a voicemail telling me to call a number that was disconnected. When I called Fernando’s number, I got voicemail for someone More

by MINKUSLEE
Recommend Dealer
No
Employees Worked With
Fernando Hurtado
Oct 18, 2021 -

Autohaus on Edens responded

Hello, We sincerely apologize for the inconvenience. It is never our intention to give our clients anything less than a stellar experience. If you could please message us your details so that we may assist with the situation and make it right we would appreciate it! We greatly value our clients and want to give you the experience that you deserve!

October 14, 2021

Very professional Advisor was thorough and the service and car wash were done in a timely fashion More

by hazelbramson
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 13, 2021

Service department is efficient and thorough Took little effort on my part. I knne the car was in good hands. More

by rworsek
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ryan Mulhern
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 13, 2021

This dealership always gets me in for my annual service in a timely and efficient manner. More

by anneceisel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 13, 2021

Par Excellence!!!!Everything about Autohaus, the employees from start to finish and the quality of the service was a delight!!!! More

by FIELDSM590
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Prem Parikh
October 12, 2021

Terrible, terrible and terrible. On Wednesday 10/6/2021, I received an advertisement stating that they can change oil within 60 minutes with a coupon. Thus, I made the appointment and I dropped off my car More

by WANGXUN56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tom Lood
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 12, 2021

Efficient and courteous. Took care of me promptly and remedied the problem. I am very satisfied. More

by DAVIDMSMOLIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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