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Autohaus on Edens - Service Center

Northbrook, IL

4.7
2,392 Reviews

2,392 Reviews of Autohaus on Edens - Service Center

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July 06, 2021

solid customer service....it was much appreciated. Terry was courteous and appreciated his professionalism. i always enjoy autohaus - ken is also incredible to work with More

by GZELWIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Stailey
July 06, 2021

Tom Lood was was excellent … professional, proactive & friendly… in assisting with my recent service. I would recommend Autohaus to anyone based on service alone though also rank my second purchase of a M More

by JG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 06, 2021

Excellent service from Tom Lood and team as always. Highly recommended - AAA all the way. Autohaus service department is excellent as always - very pleasureable experience. More

by SBEGOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 05, 2021

after 4 attempts to program garage opener software problem. Still waiting for Someone to program car to garage. Salesman no help. There are too many people to take care of one small problem More

by CAROLE1357
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Terry Stailey
July 04, 2021

Ken always does a great jobFirst time working with Terry Ken always does a great job First time working with Terry and he was great with communicating in regards to issues coming up with my car More

by RSHAH816
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Stailey
July 01, 2021

Very professional people and service. The car was serviced and available when promised. Only issue: Price. As one example that is apples to apples, the recent 8 quart synthetic oil/filter change on More

by HIEL156
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2021

Excellent service and a thank you to Ryan. He took the time to review what needed to be done and made the process simple and convenient. Ryan is great to work with and exceeded all of our needs. More

by David
Recommend Dealer
Yes
Employees Worked With
Ryan Mulhern
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2021

Did a wonderful job serving my automobile. Would return for service. More

by HHLAMBERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2021

Very friendly staff. Easy process for loaner car. Review any issues and charges before work is completed. I alway work with the same service advisor and have built up an relationship Over the years. They ar More

by DKARAKOSTA
Customer Service
Recommend Dealer
Yes
Employees Worked With
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Stailey
June 30, 2021

I've worked with Eddie Garcia for several years now. He is very knowledgeable and trustworthy. I would highly recommend him to anyone. I would rate the overall dealership high as well. More

by W.MCBRIDE
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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