2,390 Reviews of Autohaus on Edens - Service Center
Recognized me when I came to pick up my car, which is impressive. Did a great job cleaning my car in addition to service. Service advisors where polite, helpful and courteous. impressive. Did a great job cleaning my car in addition to service. Service advisors where polite, helpful and courteous. More
Eddie Garcia is THE reason we get our car serviced at Autohaus on Edens. He is a trusted advisor and represents the values of the company. He is professional, has strong communication skills and has s Autohaus on Edens. He is a trusted advisor and represents the values of the company. He is professional, has strong communication skills and has sound advice. More
Service was great, and Tom Lood is awesome! got a flat tire and brought my car in without an appointment. They were able to take my car immediately and get the repair done quickly, as well as an unplanned tire and brought my car in without an appointment. They were able to take my car immediately and get the repair done quickly, as well as an unplanned but needed maintenance. Got a free loaner and even saved me money by just selling me one new tire instead of two. I'll be back for future servicing for sure. More
Great service. Done on time and correctly the first time. All questions answered and full explanations give. It is a pleasure to deal with autohaus, even Michael Rosengarden All questions answered and full explanations give. It is a pleasure to deal with autohaus, even Michael Rosengarden More
Excellent service from beginning to end. Ken was in touch with me daily with updates. All work done was perfect. Car was cleaner at pick up than when i dropped it off. I was very satisfied. with me daily with updates. All work done was perfect. Car was cleaner at pick up than when i dropped it off. I was very satisfied. More
Dealership is very well maintained -- clean, bright. Waiting room is comfortable. Tom is always very pleasant -- explains work to be done and answers my questions patiently.. Waiting room is comfortable. Tom is always very pleasant -- explains work to be done and answers my questions patiently.. More
Nick was great. I think he thought this issue was turned over to service but there was a disconnect. I didn't understand why the software needed to be updated less than 2 weeks after we picked up the car or over to service but there was a disconnect. I didn't understand why the software needed to be updated less than 2 weeks after we picked up the car or why we had to spend time to drive the car to the dealer and then pick it up, involving both my wife and myself. Ideally, under these circumstances, the dealer would have picked up the car from our house and then dropped it off. That was never offered. The service manager also was weak on follow up and didn't seem to know why we were calling. More
Terry & Ken were great to work with. My four-year annual service went very well. I have full confidence in Autohaus and their service of my vehicle. Thank you! service went very well. I have full confidence in Autohaus and their service of my vehicle. Thank you! More