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Autohaus on Edens - Service Center

Northbrook, IL

4.7
2,390 Reviews

2,390 Reviews of Autohaus on Edens - Service Center

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March 29, 2021

Excellent service professional,courteous,. All work completed on time as agreed will definitely come back for any service issues needed in the future Thank you! More

by VICTOR34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Mulhern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Prem Parikh, Kevin Crokin, Terry Stailey
March 28, 2021

Pleasant, friendly from beginning to end.answered all my questions and eager to explain everything that I needed at my service visit A. Good experience More

by PINKEWEIL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Prem Parikh
March 24, 2021

Ken Dunaway is excellent service manager. I have worked with Ken for several years and appreciate his professionalism and attention to detail. My car is in good hands with Ken. More

by Mary Tobin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2021

Ken was helpful, as usual. He was able to replace my tire under my tire protection plan and fix the dings on my car doors under my plan, also. It was a pleasure working with him. I always appreciate t More

by SKLTD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2021

Outstanding experience! Kevin Abraham and Chris were amazing. They hunted down the vehicle that I wanted and worked with me every step along the way! More

by dr.amandalong
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Abraham
March 19, 2021

Outstanding experience. Ken offered up a creative and compelling solution to the scratches on my 1 week old car! The service was completed quickly and done perfectly. Everyone I interfaced with at More

by BMICHELSON1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Prem Parikh
March 19, 2021

Tom Lood is a terrific service consultant!!!!! He does what he says which makes for an efficient and pleasant experience. They were also quick with the service. More

by KATHY.COTTONG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 17, 2021

Autohaus on Edens is my go to for a reliable friendly and competent Mercedes dealership. Tom Lood is a pleasure to work with. A great experience. More

by ECLAIRE0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 17, 2021

Great job. Also got to try out the car we wanted to test drive. Xxx xx xx xxx xx xx xx xxx xx xx xx More

by liza3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Mulhern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Prem Parikh, Kevin Crokin, James Riley, Terry Stailey
March 16, 2021

Tom Lood always does a great job of managing the appointment, explaining everything in detail by walking through what will be covered (and what won’t), and leaving me feeling that my car is in bett More

by JOSHUA.BURDEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
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