Autohaus on Edens - Service Center

Very good Friendly and professional service. New loaners. Car was returned clean with all service done properly. I am glad to own c Mercedes which I bought at Friendly and professional service. New loaners. Car was returned clean with all service done properly. I am glad to own c Mercedes which I bought at Autohaus. More

Great service I brought my car for service. Prem is an excellent service manager. I always take my car to him. I trust him and he is the reason why I don't take m I brought my car for service. Prem is an excellent service manager. I always take my car to him. I trust him and he is the reason why I don't take my car anywhere else. Prem has a great personality. He is honest, sincere, kind, caring and genuine. Autohaus is very lucky to have him. I was running late on the Saturday evening and I got there 30 minutes after they close. Prem was still waiting for me to pick up the car from service. He is awesome. It is very refreshing to see that we still have caring people like Prem. More

GREAT Love Autohaus...service is fabulous!!!! ADORE KEN!!!FRIENDLY, ALWAYS CLEAN ..EVERYONE IS SO VERY FRIENDLY AND HELPFUL! WOULD NOT GO ANYWHERE ELSE!!!My Love Autohaus...service is fabulous!!!! ADORE KEN!!!FRIENDLY, ALWAYS CLEAN ..EVERYONE IS SO VERY FRIENDLY AND HELPFUL! WOULD NOT GO ANYWHERE ELSE!!!My car is always perfect! More

Service review Very pleased. Service completed as promised. Friendly staff!! I would recommend this service department to other Mercedes Benz drivers. Thank you for Very pleased. Service completed as promised. Friendly staff!! I would recommend this service department to other Mercedes Benz drivers. Thank you for your good service. More

Great Customer Service 2nd time bringing my car in and everything was great. Great customer service plus my car was done in a timely manner as promised. Check in and check o 2nd time bringing my car in and everything was great. Great customer service plus my car was done in a timely manner as promised. Check in and check out was quick and easy. More

Very unsatisfied! I’m very shocked!! It was my second time when I first went to this dealer. I only wanted to get my brakes changed and the service manager Tom asked me I’m very shocked!! It was my second time when I first went to this dealer. I only wanted to get my brakes changed and the service manager Tom asked me if I wanted to get B service, he told me I got A service last time. I told him no, I only wanted to get my brakes changed this time. He said okay. When I came back to pick up my car, he asked me to pay him over $800. i wondered why, he said he fixed my brakes and also changed the rotor without my permission. I was never mentioned or asked by anyone if I wanted to change my rotor. I got there at 8am and I was there until 11am trying to figure things out! I was late to pick up my three year old daughter from her school. They were all very rude!! The manager came out and asked to give me $100 discount. None of the people asked for my apology. I will never ever go to this dealer again. And I would not recommend anyone to go to this dealer!!! They will eat your money without your permission. More

Eco Stop/Start not working After taking the auto in 3 times, they were finally able to fix with a software update. Tom was patient and understanding - I now know the reason the After taking the auto in 3 times, they were finally able to fix with a software update. Tom was patient and understanding - I now know the reason the eco stop/start can be so sporadic More

Great job as always Tom did a great job of overseeing my tow to Autohaus and taking care of my car. I always request Tom to handle our family's cars because I know he wi Tom did a great job of overseeing my tow to Autohaus and taking care of my car. I always request Tom to handle our family's cars because I know he will get everything taken care of correctly. More

Excellent! Eddie Garcia has always been an exceptional service rep for the customer as well as the dealership. It is because of him that I drive from the city to Eddie Garcia has always been an exceptional service rep for the customer as well as the dealership. It is because of him that I drive from the city to the suburbs to service my car. More

Good EC The work is always done efficiently and thoroughly. I like knowing my service representative and valu his advice. The new system to replace the shuttl The work is always done efficiently and thoroughly. I like knowing my service representative and valu his advice. The new system to replace the shuttle van with a Lyft driver was satisfactory and probably faster. More