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Autohaus on Edens - Service Center

Northbrook, IL

4.7
2,118 Reviews

2,118 Reviews of Autohaus on Edens - Service Center

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October 31, 2018

Great experience Always a great experience, dealing with service department rocks. They treat you like you are there only client, always making sure you are aware of y More

by LUCKYGAMESINC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Prem Parikh
Nov 02, 2018 -

Autohaus on Edens responded

Hello, We appreciate your 5-star review! We agree with you, Ed and Prem are a pleasure to work with. Thank you for your business and we hope to see you soon!

October 31, 2018

As always it was great and professional. Awesome place. Because I have bought my last 4 cars there and never had any complaints and service has been extremely good.. Mr Garcia has always been extremely curt More

by OMNL836
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2018 -

Autohaus on Edens responded

Hello! Thanks for the 5-star rating! We appreciate you taking the time to share your experience. We are glad to see that Ed takes great care of you. Thank you for your business!

October 31, 2018

Great Very good service . Ed is easy to work with and. Very accomadating .thought I would never find any one like Gary Lombardi, but I must say Ed is right More

by wenb1144
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Philip Gagerman
Nov 02, 2018 -

Autohaus on Edens responded

Hello, We appreciate your 5-star review! We agree with you that Ed and Philip are a pleasure to work with. Thank you for your business and we hope to see you soon!

October 31, 2018

Outstanding Eddie continually provides outstanding service. I would highly recommend getting s and the Autohaus on Edens. He always follows up and is always will More

by KKGEORGE0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2018 -

Autohaus on Edens responded

Hi George, Thanks for the 5-star rating! We appreciate you taking the time to share your experience. We are glad to see that Eddie takes great care of you. Thank you for your business!

October 31, 2018

2017 GLE Thank you for your service. I’ll be back. Nothing more to say. For this survey. Please allow me to submit the survey and end the session. More

by RWISE4683
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricky Pena
4.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Garcia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ernie Bonilla
Nov 02, 2018 -

Autohaus on Edens responded

Thank you for taking the time to fill out the survey and provide your feedback. Please feel free to reply with what we can do to make it a 5-star customer experience and what we can do to improve the pricing. Thank you for your business!

October 31, 2018

Annual service visit Such a pleasure to deal with Tom Lood - he is knowledgeable and friendly. He takes time to explain everything in detail. I am always promptly wait More

by MARIBETH.DECEMBER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2018 -

Autohaus on Edens responded

Hi Maribeth, Thanks for the 5-star rating! We appreciate you taking the time to share your experience. We are glad to hear that Tom is a pleasure to deal with. Thank you for your business!

October 31, 2018

On Time without issues Service at Autohaus continues to be at the highest level of quality and timeliness. The people are accurate, informative and professional. Would not g More

by LCOLLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2018 -

Autohaus on Edens responded

Hello! Thanks for the 5-star rating! We appreciate you taking the time to share your experience. We are glad to see that Tom takes great care of you. Thank you for your business!

October 31, 2018

Excellent service and easy to work with Outstanding service .. Tom Lood is excellent at helping you answer all the questions, always updating on the status of the repair, highly recommend to More

by AGAKORSAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2018 -

Autohaus on Edens responded

Hello, We appreciate your 5-star review! We agree with you that Tom is a pleasure to work with. Thank you for your business and we hope to see you soon!

October 31, 2018

Outstanding service Service was performed in a timely manner with no surprises. Tom, my service representative always communicates what is needed and the cost involved. H More

by JSKUPPERMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2018 -

Autohaus on Edens responded

Hi Janice, Thank you very much for taking the time to review our dealer! We are happy to hear that Tom is providing the experience that you deserve. Thank you for your business!

October 31, 2018

Excellent service It's always a pleasure to work with Tom Lood. He is professional, polite and friendly. He explains everything that need to be done and answers all q More

by FESTKITTY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2018 -

Autohaus on Edens responded

Thank you very much for sharing your experience! We are glad to hear that Tom takes great care of you and shows you how much we value your business! We look forward to seeing you again!

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