2,423 Reviews of Autohaus on Edens - Service Center
Fast and Easy Routine service is a breeze at this dealership. Greeters are friendly and efficient, car is ready when promised. Great customer experience. Very co Routine service is a breeze at this dealership. Greeters are friendly and efficient, car is ready when promised. Great customer experience. Very courteous -- delicious coffee and snacks in the waiting area too! More
Well Run Operation I called the service department late on a Thursday that my wife's 300 GCL's "Check Engine" light was on. They were able to schedule the car the next m I called the service department late on a Thursday that my wife's 300 GCL's "Check Engine" light was on. They were able to schedule the car the next morning (8:30 am) and get me a loaner. Upon arriving, service manager explained it may take a few days to find issue. No problem as I had a brand new 300 sedan to tool around in. I received a call early afternoon on Monday and picked up the car. Repairs were under warranty (always a blessing) and away we went! More
Excellent customer Service While I was a little frustrated with the last service call, the team headed by Ernie Bonilla really made up for it this round. It’s really nice to k While I was a little frustrated with the last service call, the team headed by Ernie Bonilla really made up for it this round. It’s really nice to know when your voice is heard and responded to in a positive manner. I never like leaving bad reviews, so this review gives me joy to write. More
Always a great experience Took my car in for maintenance Was greeted immediately by cindi who is always nice, had a loaner before I even finished with my service advisor Ken. Took my car in for maintenance Was greeted immediately by cindi who is always nice, had a loaner before I even finished with my service advisor Ken. Ken is always knowledgeable and nice and had my car back within a few hours. More
Service. I was very pleased that the service was done while I was waiting. Very friendly staff and comfortable waiting area. Overall a very good experience. I was very pleased that the service was done while I was waiting. Very friendly staff and comfortable waiting area. Overall a very good experience. More
Service Ken Dunaway is an exceptional service manager. We are so fortunate to have him assisting us with all of our service needs! We can always rely on him a Ken Dunaway is an exceptional service manager. We are so fortunate to have him assisting us with all of our service needs! We can always rely on him and his experience. More
Precise Excellent service and expedited quickly. Brought in for service A and received a few other items that needed to be addressed. We service 4 cars throug Excellent service and expedited quickly. Brought in for service A and received a few other items that needed to be addressed. We service 4 cars through dunaway, and receive exceptional service and advice More
Eddie is always most accommodating and helpful - the BEST! T Have done business with this company for over 20 years and never have been disappointed - that is why I keep coming back. Like family! Would not go a Have done business with this company for over 20 years and never have been disappointed - that is why I keep coming back. Like family! Would not go anywhere else. More
The only reason I'd buy another Benz This service center is top notch. The customer service they've provided every single time I've been there is exceptional. The mechanics turned the l This service center is top notch. The customer service they've provided every single time I've been there is exceptional. The mechanics turned the lemon that I bought a couple years ago into a well oiled machine. All the employees that work there make getting your car serviced a pleasant experience. If I buy another Benz in the near future I'll definitely be visiting this place to get it serviced. More
Service 2 day wait for a pretty basic service call. My car was very dirty when I picked it up, after spending $1900, a car wash would’ve been nice! 2 day wait for a pretty basic service call. My car was very dirty when I picked it up, after spending $1900, a car wash would’ve been nice! More