Autohaus on Edens - Service Center

good customer service by service adviser Good customer service by the service adviser and very good quality of work. I also like the convenience of having the car picked up from my residence Good customer service by the service adviser and very good quality of work. I also like the convenience of having the car picked up from my residence and delivered when service was completed. More

B service and paint of the front bumper area of my car Ernie's service is awesome and his assistant is very polite and fast efficient. The car was cleaned very nice and smell great. The only issue I am not Ernie's service is awesome and his assistant is very polite and fast efficient. The car was cleaned very nice and smell great. The only issue I am not happy is the courtesy car tire issue. Upon returning the vehicle, I was informed there was a hole in the tire. I could not collect my memory that I hit any pot hole or hit curb or anything. When I first took the courtesy vehicle, the assistant showed me there was some scratches on the rim of the tire. I took a quick look and signed the paperwork without further inspection. I suspect the tire might be already damaged when some one scratched the rim. But I paid $340 something they charged me for the tire damage. I truly believe it was not from me. But I paid it without further dispute More

Great easy service From the moment that I drove my car in to the moment they returned my car they made everything easy as could be. I could not have asked or expected an From the moment that I drove my car in to the moment they returned my car they made everything easy as could be. I could not have asked or expected anything easier. More

outstanding in knowledge, service, and professionalism I left a voice-mail with owner previously but will repeat. Prem and Cindy were great. Everything was easy and the service was wonderful. Both were e I left a voice-mail with owner previously but will repeat. Prem and Cindy were great. Everything was easy and the service was wonderful. Both were extremely knowledgeable and Prem made sure all my concerns were taken care of to my satisfaction and educated me on many topics. . Both Prem and Cindy know their stuff and couldn't be more personable. Hold on to them. Paul Wolf More

Ed is fantastic!! I love my MB but the reason I would buy another MB is Ed. He always has a smile on his voice (when I talk to him on the phone) and is a pleasure to de I love my MB but the reason I would buy another MB is Ed. He always has a smile on his voice (when I talk to him on the phone) and is a pleasure to deal with. He always takes time to explain what is being done to the car and is fair in recommending what things should be done right away and what can wait until the next service visit. I have 2 MB that I bought at this dealership. My oldest is 8 years old and is great to have the consistency of having someone like Ed through all these years. More

Tire issues It was a different experience from my last one. professional and nice. The work was finished in a reasonable time. I only wish the waiting area coffee It was a different experience from my last one. professional and nice. The work was finished in a reasonable time. I only wish the waiting area coffee was better. More

The Service Department Caters to My Needs The service department at Autohaus provides great customer service. Ernie, Cindi, and Julie are attentive and devoted to making my experience a positi The service department at Autohaus provides great customer service. Ernie, Cindi, and Julie are attentive and devoted to making my experience a positive one. They are always cheerful and they communicate effectively. They cater to my needs. I typically am given a comparable car as a loaner. I never like to be without my car, but this makes it so much easier and convenient to leaving my car for service. More

Brake service Friendly and kept me informed and open to checking out a few other items too which got fixed. Thanks for the loaner and for washing my car. Easy to Friendly and kept me informed and open to checking out a few other items too which got fixed. Thanks for the loaner and for washing my car. Easy to do business with. More

5 stars In and out kind of service! On time, on point, friendly, knowledgeable, easy to deal with, kept me informed from A to Z. Tom was great, I truly appr In and out kind of service! On time, on point, friendly, knowledgeable, easy to deal with, kept me informed from A to Z. Tom was great, I truly appreciate his advice and the service he (and his team) provided! More

Service Ken Dunaway was very helpful and helped me save a lot money on the plugs change in my 2014 GL. The work is always complete from the first go. Ken Dunaway was very helpful and helped me save a lot money on the plugs change in my 2014 GL. The work is always complete from the first go. More