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Autohaus on Edens - Service Center

Northbrook, IL

4.7
2,399 Reviews

2,399 Reviews of Autohaus on Edens - Service Center

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October 31, 2018

As always it was great and professional. Awesome place. Because I have bought my last 4 cars there and never had any complaints and service has been extremely good.. Mr Garcia has always been extremely curt More

by OMNL836
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2018 -

Autohaus on Edens responded

Hello! Thanks for the 5-star rating! We appreciate you taking the time to share your experience. We are glad to see that Ed takes great care of you. Thank you for your business!

October 31, 2018

Positive Quick and efficient and kept us informed along the way. Ernie did a great job explaining the work and what would be completed and when it would be ava More

by ron.dorsten
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernie Bonilla
Nov 02, 2018 -

Autohaus on Edens responded

Hi Ron, Thanks for the 5-star rating! We appreciate you taking the time to share your experience. We are glad to see that Ernie takes great care of you. Thank you for your business!

October 31, 2018

Excellent service Everything was done at once in properly. Very pleased with calling me about any issues. I will always come back for your service department. I would More

by CARYMD1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin James
Nov 02, 2018 -

Autohaus on Edens responded

Hello! Thank you very much for taking the time to review our dealer! We are happy to hear that Kevin is providing the experience that you deserve. Thank you for your business!

October 31, 2018

Great service - Tom stayed after hours to make sure I got my car, showed me the repair work that was needed and got me s ride home More

by BILLWEIMER2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2018 -

Autohaus on Edens responded

Hi Bill, We are happy to hear that Tom's service has been exemplary! Please let us know what we can do to improve our quality of work and pricing. Thank you for your business!

October 31, 2018

Service Awesome, efficient, friendly customer service. I was in and out with a loaner in no time. My car was serviced and washed and ready to go by the end of More

by rich.gutierrez01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Prem Parikh
Nov 02, 2018 -

Autohaus on Edens responded

Hi Rich, Thanks for the 5-star rating! We appreciate you taking the time to share your experience. We are glad to see that Prem takes great care of you. Thank you for your business!

October 31, 2018

I have 2 awesome service managers! Everybody in the service dept. are great, friendly and helpful but I always bring my cars in when I can work with either Eddie Garcia or Tom Lood. The More

by JKBECKMANN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julie Michel
Nov 02, 2018 -

Autohaus on Edens responded

Hello, Thank you very much for taking the time to review our dealer! We are happy to hear that Ed and Tom are providing the experience that you deserve. Thank you for your business!

October 31, 2018

Excellent service It's always a pleasure to work with Tom Lood. He is professional, polite and friendly. He explains everything that need to be done and answers all q More

by FESTKITTY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2018 -

Autohaus on Edens responded

Thank you very much for sharing your experience! We are glad to hear that Tom takes great care of you and shows you how much we value your business! We look forward to seeing you again!

October 31, 2018

On Time without issues Service at Autohaus continues to be at the highest level of quality and timeliness. The people are accurate, informative and professional. Would not g More

by LCOLLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2018 -

Autohaus on Edens responded

Hello! Thanks for the 5-star rating! We appreciate you taking the time to share your experience. We are glad to see that Tom takes great care of you. Thank you for your business!

October 31, 2018

Outstanding service Service was performed in a timely manner with no surprises. Tom, my service representative always communicates what is needed and the cost involved. H More

by JSKUPPERMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2018 -

Autohaus on Edens responded

Hi Janice, Thank you very much for taking the time to review our dealer! We are happy to hear that Tom is providing the experience that you deserve. Thank you for your business!

October 31, 2018

Great Very good service . Ed is easy to work with and. Very accomadating .thought I would never find any one like Gary Lombardi, but I must say Ed is right More

by wenb1144
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Philip Gagerman
Nov 02, 2018 -

Autohaus on Edens responded

Hello, We appreciate your 5-star review! We agree with you that Ed and Philip are a pleasure to work with. Thank you for your business and we hope to see you soon!