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Autohaus on Edens - Service Center

Northbrook, IL

4.7
2,411 Reviews

2,411 Reviews of Autohaus on Edens - Service Center

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November 01, 2018

Customer Service is the name of the game The service folks at Autohaus always go out of their way to insure the best possible customer experience. Loaners are always available, repairs are c More

by JCGREEN.1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Philip Gagerman
Nov 05, 2018 -

Autohaus on Edens responded

Hello - We appreciate you taking the time to review our dealer. We are happy to see that our staff is taking great care of you and meeting your expectations! Thank you for your business!

November 01, 2018

Great Service and very knowledgeable Prem Parikh was great to work with. Very knowledgable and kept me posted everything. Prem followed up to make sure I was happy with everything. I l More

by PFORTMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Prem Parikh
Nov 02, 2018 -

Autohaus on Edens responded

Hello, Thank you very much for taking the time to review our dealer! We are happy to hear that Prem is providing the experience that you deserve. Thank you for your business!

November 01, 2018

Don’t understand but make it Gabriel. Viti I’ve been by Mercedes for the last 30 years I’ve always had good service with the dealerships especially this one Dealership Always good people More

by GABRIELV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Gioulos, Nicholas Maniatis
Nov 02, 2018 -

Autohaus on Edens responded

Hey Gabriel, We appreciate your 5-star review! We agree with you that Nick, Ed, and Nick are a pleasure to work with. Thank you for your business and we hope to see you soon!

October 31, 2018

Amazing and fast service The service dept here is amazing. They are fast and friendly. Thank you again for your help and amazing service. I will definitely be returning for an More

by AVANI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Prem Parikh
Nov 02, 2018 -

Autohaus on Edens responded

Hello, We appreciate your 5-star review! We agree with you that Cindi and Prem are a pleasure to work with. Thank you for your business and we hope to see you soon!

October 31, 2018

Excellent service Ken Dunaway is an outstanding service adviser. It is because of his professionalism, honesty and commitment that I have my Mercedes ML 250 serviced a More

by MARK.NAIDOFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2018 -

Autohaus on Edens responded

Hi Mark, Thank you very much for taking the time to review our dealer! We are happy to hear that Ken is providing the experience that you deserve. Thank you for your business!

October 31, 2018

Annual service visit Such a pleasure to deal with Tom Lood - he is knowledgeable and friendly. He takes time to explain everything in detail. I am always promptly wait More

by MARIBETH.DECEMBER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2018 -

Autohaus on Edens responded

Hi Maribeth, Thanks for the 5-star rating! We appreciate you taking the time to share your experience. We are glad to hear that Tom is a pleasure to deal with. Thank you for your business!

October 31, 2018

Tom Lood is the best! I work with Tom Lood and he is just the best to work with. He goes above and beyond to accommodate whatever may come up. He is courteous, thorough, More

by CONSTANCE.M.GEKAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Gioulos
Nov 02, 2018 -

Autohaus on Edens responded

Hi Constance, We appreciate your 5-star review! We agree with you that Tom is a pleasure to work with. Thank you for your business and we hope to see you soon!

October 31, 2018

service Love the service! Ken always exceeds my expectations. Work is done in a timely manner, and my concerns are always answered. Will continue to service a More

by PATSYWEINSTEIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2018 -

Autohaus on Edens responded

Hi Patsy, Thanks for the 5-star rating! We appreciate you taking the time to share your experience. We are glad to hear that Ken exceeds your expectations! Thank you for your business!

October 31, 2018

Great experience Always a great experience, dealing with service department rocks. They treat you like you are there only client, always making sure you are aware of y More

by LUCKYGAMESINC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Prem Parikh
Nov 02, 2018 -

Autohaus on Edens responded

Hello, We appreciate your 5-star review! We agree with you, Ed and Prem are a pleasure to work with. Thank you for your business and we hope to see you soon!

October 31, 2018

Outstanding Eddie continually provides outstanding service. I would highly recommend getting s and the Autohaus on Edens. He always follows up and is always will More

by KKGEORGE0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2018 -

Autohaus on Edens responded

Hi George, Thanks for the 5-star rating! We appreciate you taking the time to share your experience. We are glad to see that Eddie takes great care of you. Thank you for your business!

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