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Autohaus on Edens - Service Center

Northbrook, IL

4.7
2,410 Reviews

2,410 Reviews of Autohaus on Edens - Service Center

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May 22, 2015

The Worst Decision as a Car Owner I have never encountered a more corrupt and unscrupulous dealership in my life. For a period of time in 2014 I made the worst decision in my life as a More

by RyanE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tom Lood
August 15, 2012

BEWARE!!! Scare tactics and charged 50% more than any other Mercedes dealer for the same part and work. Be very careful and make sure you get a second opinion from another dealer. More

by imne1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Edmundo Garcia
January 14, 2012

I stronhly recommend John Laskowski and service. He is the reason I drive a Mercedes. He provides an intelligent approach to how to service a car. More

by Seperlman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Laskowski
January 13, 2012

The service I received on my used 2003 SL purchased from Autohaus on Edens was excellent. The Service Dept went above and beyond the warranty on my vehicle. I received repairs to my vehicle that no other de More

by Cwbelow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Portee
December 15, 2011

Service department lies and cheats. They replaced a part Service department lies and cheats. They replaced a part and gave me the old one. It was good, $1200 mistake going to them. Beware of there tactics. More

by Fmurtz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't remember
June 16, 2011

John in the Service Department at Autohaus is absolutely John in the Service Department at Autohaus is absolutely positively the most conscientious and diligent service tech that I have ever encounter More

by soliva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John in Service
May 01, 2011

Unethical people. Bottom line. talk too much and try to charge you as much as possible. Shame.Same job you can get done elsewhere for a fraction of that price: proven fact. Scare tactics is also being empl More

by freeze
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Laskowski
August 22, 2010

I have an '05 SL65 AMG that was purchased in late of '06 from a non MB dealer. I have several dealers in the area that I interviewed and considered using for service. I'm a very mechanically minded indivi More

by pjzgo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Lombardi, Assist Serv. Mgr.
March 02, 2008

The best service department !!! More

by meir kehila
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Lombardi
November 02, 2003

OK Sales Experience Poor Service experience No Longer my OK Sales Experience<br>Poor Service experience<br>No Longer my MB Dealer due to bad service More

by r.sanchez
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
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