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Autohaus on Edens - Service Center

Northbrook, IL

4.7
2,405 Reviews
Call Service Center (847) 272-7900

2,405 Reviews of Autohaus on Edens - Service Center

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March 26, 2025

Very accommodating and able to answer questions that were asked. I would return again for a second visit More

by DR.AKHALU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro Sanchez
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March 25, 2025

Clean, available loaner cars to those who qualify. Good communication and detailed explanation. Easy to make appointments. More

by CECARROLL7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro Sanchez
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Apr 08, 2025 -

Autohaus on Edens responded

Thank you so much for taking the time to complete our survey! We're thrilled to hear that you had a positive experience with service department. Your feedback means a lot to us and helps us continue to improve. We appreciate your support and are committed to providing the best possible experience for all of our customers. If you have any further suggestions or comments, feel free to share them with us. Thanks again for your valuable input!

March 24, 2025

Convenient location and good place to buy and get car serviced. Have been a customer for over 20 years. Responsive management to improve customer service. More

by RAYHAHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mulhern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gil Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Link
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Apr 08, 2025 -

Autohaus on Edens responded

Thank you so much for taking the time to complete our survey! We're thrilled to hear that you had a positive experience with service department. Your feedback means a lot to us and helps us continue to improve. We appreciate your support and are committed to providing the best possible experience for all of our customers. If you have any further suggestions or comments, feel free to share them with us. Thanks again for your valuable input!

March 20, 2025

Tom, is a great service advisor, he really cares about the customer and makes the process so much more pleasant. My car was fixed and ready in a timely manner! More

by ctabug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2025 -

Autohaus on Edens responded

Thank you so much for taking the time to complete our survey! We're thrilled to hear that you had a positive experience with service department. Your feedback means a lot to us and helps us continue to improve. We appreciate your support and are committed to providing the best possible experience for all of our customers. If you have any further suggestions or comments, feel free to share them with us. Thanks again for your valuable input!

March 13, 2025

Tom is the BEST service advisor. He genuinely cares about his customers and went above and beyond for us when our care was under his care. More

by RKOTTMEYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2025 -

Autohaus on Edens responded

Thank you so much for taking the time to complete our survey! We're thrilled to hear that you had a positive experience with service department. Your feedback means a lot to us and helps us continue to improve. We appreciate your support and are committed to providing the best possible experience for all of our customers. If you have any further suggestions or comments, feel free to share them with us. Thanks again for your valuable input!

February 26, 2025

Perfect every time. Great communication and service. Ryan Mulhern always very helpful and on the top. Paul More

by PLEWANDOWSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mulhern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 08, 2025 -

Autohaus on Edens responded

Thank you so much for taking the time to complete our survey! We're thrilled to hear that you had a positive experience with service department. Your feedback means a lot to us and helps us continue to improve. We appreciate your support and are committed to providing the best possible experience for all of our customers. If you have any further suggestions or comments, feel free to share them with us. Thanks again for your valuable input!

February 25, 2025

Convenient to get to because it is Located nearby my house.Rasy to make appointments. More

by JAK
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lood
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February 25, 2025

Had a wonderful experience with them in every aspect of my service appointment. Scott R. was exceptional. More

by ADAMWFRIEDBERG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Rosengarden
5.0
This rating includes all reviews, with more weight given to recent reviews.
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February 22, 2025

Always reliable and thanks for the ride back and forth Ryan was amazing and took care of my service Thanka More

by DMSHAH05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mulhern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
February 22, 2025

From Sales to Finance to Service, everyone who I’ve worked with at Autohaus on Edens is great. More

by SPRW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oleg Shmuylovskiy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Mulhern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
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