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Autohaus on Edens - Service Center

Northbrook, IL

4.7
2,384 Reviews

2,384 Reviews of Autohaus on Edens - Service Center

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March 03, 2023

After dealing with Lober Moters for many years and getting ripped off it was a pleasure to deal with your service person Tom who answered all my questions completely and wasn't trying to gouge me on r More

by CMASON352
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lood
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2023

Excellent service department. The point contact people are focused on the customer. Accommodating, prompt and excellent work. More

by KOPON.A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Maniatis
March 02, 2023

There service person Tom was cordial and respectful. The dealership was through informing me of what my wife's car had issues with. This helped me in forming a budget to address the issues. They took More

by rxdarek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2023

I've worked with Tom before and he is very good. Very thorough, and helpful. More

by jhg63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2023

Best service department anywhere. Friendly staff and lots of helpful employees to attend to your every need More

by MIAHAPPYYOGA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Dockins, Faisal Asghar, Roberto de Huelbes Gonzalez Jr.
March 01, 2023

Car would not start. Towed it in They charged $800. I got in the car, and it still would not start -they did not fix the problem Then wanted another $1,500 to "proba More

by RZWANG11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bob Ruscitti
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Faisal Asghar
February 28, 2023

Excellent service advisor. Very professional and knows how to meet customers needs. Exceeds expectations. Nice facilities for waiting. More

by N2B8
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2023

Always acomodating, attentive to details, and reliable. Best MB service in the area, hands down! More

by LEMBERG59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2023

Great reliable service always accommodating our schedules, overall good service. Thanks Ed Garcia you rock! More

by DARCEFIGUEROA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 26, 2023

Welcoming and friendly service. There was no pressure to accept additional services, all though some was offered. More

by brianjeoncpa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faisal Asghar
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