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Autohaus on Edens - Service Center

Northbrook, IL

4.7
2,409 Reviews

2,409 Reviews of Autohaus on Edens - Service Center

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March 08, 2023

I brought my friend's Mercedes for some warning lights and Faisad took great care of my problem. He was very helpful and attentive. Provided timely updates. Great experiance. More

by ANDYSTOB10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faisal Asghar
March 08, 2023

Service was good and staff were friendly,thanks for good service Location is very convenient for me. More

by SGKHANIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Maniatis
March 06, 2023

Excellent as usual! Tom Lood and his team made sure that I get my vehicle in and out fast. More

by dinko.evolutionbg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 05, 2023

As a new MB owner, the experience coming into the show was fantastic. Faisal and crew really took care of us. More

by jaycupp1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Faisal Asghar, Roberto de Huelbes Gonzalez Jr.
March 03, 2023

Excellent service department. The point contact people are focused on the customer. Accommodating, prompt and excellent work. More

by KOPON.A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Maniatis
March 03, 2023

After dealing with Lober Moters for many years and getting ripped off it was a pleasure to deal with your service person Tom who answered all my questions completely and wasn't trying to gouge me on r More

by CMASON352
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lood
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2023

The customer service is absolutely spectacular. Thanks to the Allstars Cindy, Ken, Eddie and the salesman Nick G. They greet you with the biggest and genuine smiles, are always pleasant and knowled More

by STRONG_ERICA1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2023

I've worked with Tom before and he is very good. Very thorough, and helpful. More

by jhg63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2023

There service person Tom was cordial and respectful. The dealership was through informing me of what my wife's car had issues with. This helped me in forming a budget to address the issues. They took More

by rxdarek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2023

Best service department anywhere. Friendly staff and lots of helpful employees to attend to your every need More

by MIAHAPPYYOGA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Dockins, Faisal Asghar, Roberto de Huelbes Gonzalez Jr.
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