Autohaus on Edens - Service Center

Professional and friendly is how I would describe Heather in the service department. Service was completed as promised with all the work done. Thet kept me informed while I waited. in the service department. Service was completed as promised with all the work done. Thet kept me informed while I waited. More

Tom always makes it easy. He is an asset of the dealership. I enjoy working with him. He is an asset of the dealership. I enjoy working with him. More

Tom was amazing! Walked me through the entire process - very thorough. Felt very comfortable with the repairs the car was brought in for, and the add-on suggested rep Walked me through the entire process - very thorough. Felt very comfortable with the repairs the car was brought in for, and the add-on suggested repair. More

Professionally and personally the people in the service department have been the best I have found to work on my Mercedes. I took the car to 3 other service departments around the country and the Autohaus department have been the best I have found to work on my Mercedes. I took the car to 3 other service departments around the country and the Autohaus technicians took extra time to finally solve the problem. Heather Dockins is a gem and made me feel comfortable unlike others who told me “cars just make noise as they get older.” I will always bring my cars to her in the future. More

Terrific service from Ed Garcia when my car was being repaired elsewhere at a location he recommended - he helped me deal with the whole issue while I was out of town which I really appreciated. He is q repaired elsewhere at a location he recommended - he helped me deal with the whole issue while I was out of town which I really appreciated. He is quite the professional. More

I can only speak for the service department and each and every person I haveever dealt with, gives new meaning to "customer satisfaction ! More specifically, my technician, Eddie Garcia, is exceptionally fo every person I haveever dealt with, gives new meaning to "customer satisfaction ! More specifically, my technician, Eddie Garcia, is exceptionally focused on making sure I am satisfied and never fails to show understanding, in addition to explaining everything before and after my service. He also makes the effort to be certain I understand why it is rather costly on service maintenance. More

There was misrepresentation regarding feature it was not the sales person fault the sheet stated there was sirus manufactured installed but it is not I am trying to solve this with the dealership I defin the sales person fault the sheet stated there was sirus manufactured installed but it is not I am trying to solve this with the dealership I definitely need a sirus and asked about this few times hope this will be resolved to my satisfaction I bought the car 2 days ago More

Tom Lood is the absolute best! I have been a customer for well over decade and always have a great experience. I have been a customer for well over decade and always have a great experience. More

Eddie Garcia was great as usual. Very professional and knowledgeable. Great feedback. I always go back because of Mr Garcia. Very professional and knowledgeable. Great feedback. I always go back because of Mr Garcia. More

Nick, GM, and Heather, Service Advisor, have both been excellent as far as follow up with a few things that needed to be handled with my vehicle. excellent as far as follow up with a few things that needed to be handled with my vehicle. More