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Autonation Subaru Carlsbad

Carlsbad, CA

Overview
Employees
Reviews
Vehicles
4.6
5,194 Reviews
If you're looking for a new or used Subaru in the San Diego area, be sure to visit AutoNation Subaru Carlsbad. Our expansive showroom features all of the latest new Subaru cars and SUVs, as well as a large selection of other used vehicles for sale. Check out our inventory online today, then schedule a test drive today at AutoNation Subaru Carlsbad.
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5500 Paseo Del Norte

Carlsbad, CA

92008

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Showing 5,194 reviews

September 22, 2022

Courteous, friendly, walked me through every they were going to do and was done in a few hours as they said More

by PENNYSLATER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Loss
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September 21, 2022

It was an easy transaction and the work was done promptly. We will continue to use the service here More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Lopez
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September 21, 2022

The complete worst costumer service I've ever had. Almost comical how bad this place is. More

by DNC0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Norman Amabile
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September 20, 2022

I have recommended this dealership to others. It was fast and I was not pressured into doing anything I didn’t want. I will be back for my next purchase. Special thanks to manny. More

by CHRISTOPHER.EVENSON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando Rodrigues
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manuel Morataya
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 18, 2022

Wonderful salesman. Kind finance lady. Good experience. Happy to have purchased from this dealership. Well done. More

by Erick Perez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando Rodrigues
5.0
This rating includes all reviews, with more weight given to recent reviews.
Uzair Tahir
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 21, 2022 -

Autonation Subaru Carlsbad responded

Thank you for trusting Bob Baker Subaru with your purchase, Erick! We hope we have the privilege of working with you again in the future!

September 18, 2022

There were many employees walking around and in offices but it took a while for someone to approach people waiting by their cars and check them in. More

by BRIENNE.LUKES
Recommend Dealer
No
Employees Worked With
Erik Lopez
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Sep 19, 2022 -

Autonation Subaru Carlsbad responded

We will try and do a better job, Sometimes it looks like no one is working but that is not the case. Sorry for the delay and late write up. I will make sure everyone is aware of this. Again we are so sorry.

Oct 04, 2022 -

Autonation Subaru Carlsbad responded

Hi Brienne, we're sorry to hear that your visit with us took longer than normal. Please feel free to reach out to us so we can learn more about what happened, and so we can ensure that your next visit with us will be a five-star one! Norman Amabile - Service Manager - (760) 804-5037

September 17, 2022

Dustin took care of everything! He followed up twice after I left the lot, to make sure I was happy. All representatives made the transaction smooth and painless. This was my best c More

by BURNEY0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Sonstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yuri Ganzha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jill Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin Thompson
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Sep 21, 2022 -

Autonation Subaru Carlsbad responded

Thanks for the five stars! We're glad to hear that Dustin could assist you during your visit with us here at Bob Baker Subaru. We hope to see you back for all of your future automotive needs!

September 17, 2022

Despite not calling me when my parts arrived the service was very good. My service advisor went out of his way to accolade me and get me car done on time so I could pick up my daughter from school. More

by MCAMARAL
Recommend Dealer
Yes
Employees Worked With
Filip Wisniewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 21, 2022 -

Autonation Subaru Carlsbad responded

Thank you for sharing your experience. We appreciate the feedback and hope we can be of service to you again in the future. Take care! - The Bob Baker Subaru Team

September 17, 2022

I was very pleased with the service and communication at Bob Baker Subaru in Carlsbad. More

by PAULG6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronald Fodrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin Thompson
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Sep 21, 2022 -

Autonation Subaru Carlsbad responded

We're happy to hear our Bob Baker Subaru team provided you with a five-star experience! Thanks for your business and please don't hesitate to reach out if we can be of service again in the future!

September 15, 2022

John Less was the friendliest, most helpful employee I’ve ever dealt with at Bob Baker Subaru! And the car was taken care of perfectly. Thank you! More

by MISSKELLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Less
Report | Print
Sep 16, 2022 -

Autonation Subaru Carlsbad responded

Thanks for the five stars, Kelley! We're honored to hear that John and the rest of the crew here at Bob Baker Subaru could assist you. We hope to see you back!

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