Autoworld Kia

HORRIBLE DEALERSHIP Their whole staff seems to be miserable and are most certainly unprofessional. Specifically Anthony P. the salesman, who is 24 years old and acts like he's 10. Zero professionalis miserable and are most certainly unprofessional. Specifically Anthony P. the salesman, who is 24 years old and acts like he's 10. Zero professionalism, all BS. Between stuffing his face with Burger King or Dunkin Donuts, smoking a cigarette minutes before closing deals, and outright lying to us about the interior color of the car, you couldn't get a worse salesman. Then when we tell his manager, Mark, what had gone down (what with the bait and switches and shady numbers being thrown around), Mark decides he wants to act like a little baby cause I told him I wouldn't recommend this place to ANYONE, and started to march off stomping his feet saying "Fine, don't buy our cars!". It was like the twilight zone. Then we get to the finance guy, Hector, I think it was (who apparently was already "warned" about us) and he seemed like he couldn't be bothered with ANYTHING. There were 2 strange young people in the office that had nothing to do with the deal, and stayed throughout. Hector refused to explain any of the paper work he was shoving in our faces to sign (it was the first lease we ever did, and told him that several times), and when pushed, he gave a half a** answer. After we sign everything, the price ended up being wrong on the final lease agreement, so we pointed it out and Hector got all mad cause it only $3 more than the agreed up price. Yes, that's not a lot, but it was shady and wrong and not the price we put the down payment on the day before. So he comes back and we look over everything and now the mileage is wrong per year. So we tell him and he flips out. Grabs the paper and storms into the other room. After about 10 minutes of waiting, some other guy, tall skinny, about 50 comes in and finishes the lease signing because poor Hector couldn't handle the deal. He just wanted to go home. We finally go to leave and Anthony P is yapping with the other salesman, smoking a cigarette while waiting for us to come out. He sarcastically tells us we're all set and enjoy the car. No handshake or good luck or nothing. We then ask him for the keys he never gave us TO DRIVE THE CAR HOME. "Oh oh umm well one set is in the cup holder, and oh wait, I gotta go inside and get the other one". He goes in, comes back out and picks up his cigarette he had dropped on the ground on the way in, takes a drag, and says "OK here's the second set, you're all good to go. I'm not gonna get in to show you some of the features, because of the cigarette, but you'll definitely figure it out quick". And off we went regretting the whole thing. But we were desperate and needed the car that night. The place was basically closing in an hour and we had no choice. DO NOT GO HERE FOR A CAR! THERE ARE HUNDREDS OF OTHER PLACES More

I stop in to auto world for a certified used Kia that I saw online . I looked and saw a huge selection of cars . I came in a met a salesman, ( Frankie ) he was new to the dealership and a little nervous . saw online . I looked and saw a huge selection of cars . I came in a met a salesman, ( Frankie ) he was new to the dealership and a little nervous . As we went into the negotiation process he was talking to his manager ( Tommy  ) . So he came over to talk to me and let me know Frankie was new and wanted to make sure that everything was going smoothly he made some jokes asked me if Frankie look like Matt Dillon after  laughing alot and talking with Tommy and Frankie I decided to take the car . I thought it was very nice of him to come over and help. I wish all dealers had employees like them . I would definitely recommend this dealership and there employes.  More

One of the worst sales experience we had ever had The One of the worst sales experience we had ever had The back and forth between our sales person and the manager was Absurd made us feel like they ar One of the worst sales experience we had ever had The back and forth between our sales person and the manager was Absurd made us feel like they are hustling us . We had the good sense to walk out Don't use this dealer.......... Very Bad More

went into the store on april 2, 2011 and was greeted by a salesperson named randy g. salesperson was helpful and assured me a great deal. got into the showroom and agreed to payments of 540 a month on a 2011 salesperson named randy g. salesperson was helpful and assured me a great deal. got into the showroom and agreed to payments of 540 a month on a 2011 sorento. after waiting one hour i dealt with the sales manager or business manager nick matteo. within 5 mins he quoted me a payment of 811 dollars a month and told me that with my credit profile the bank wants to see a "fully protected loan". after one hour of arguing it seemed like i agreed to sign at the 811 dollar payment. it consisted of useless tire and wheel warranties, paintless dent repair, and a wax coating none the less. fast forward two days and i step into the dealership asking for the manager in charge. it had happened to be matteo that day, I told him i wanted to return the vehicle and he told me he would have it towed to my house before i got home. people like matteo give the car business the name that it will always have. More

I had seen a car on Autoworldgiant.com, I put in a request online for a test drive. I left my Husband's cell number. He got a call at 9am. The salesman told him the car was beautiful & when he sees it request online for a test drive. I left my Husband's cell number. He got a call at 9am. The salesman told him the car was beautiful & when he sees it he is going to buy it. My Husband told the salesman he was very serious about the car & he would like to leave a deposit so it would hold the car until later in the evening. My Husband was told that it would not be necessary that if any interest is shown in the car he would call and take a deposit then. He said we would have first crack at purchasing the vechicle. We called before we went down to be sure the car was still there, they said it was. We get to Kia Autoworld ask for the salesman we spoke to he passed us off to another salesman. The salesman gets the keys and takes us for a test drive. We return to do the paperwork.The first problem was added fees $695 Delivery fee, $995 reconditioning fee, $395 Adminstration fee and other B.S. fees So first the car is $14,827 now it went up to $16,527! We were also told that this car had to be financed for this price. We were still really serious about buying even with all the extra fees. The finance guy pages the salesman the salesman goes over & comes back and said that the car was just sold to someone else. This place is typical stero type of shady car deals! BEWARE OF THE BAIT & SWITCH! I now know it is a blessing I did not buy there after reading all the reviews. 100's of people cant be wrong.Should have read the reviews. More

It was great buying my car there. The dealership staff were all great and the showroom cars were clean. The sales person was very knowledgeable. I would definitely buy another car from this dealership. were all great and the showroom cars were clean. The sales person was very knowledgeable. I would definitely buy another car from this dealership. More

Called on the phone about a great priced Chrysler Sebring. and was told they have the car. Not only that I specifically asked if they have more cars in that price range. They told me "sure we have pl Sebring. and was told they have the car. Not only that I specifically asked if they have more cars in that price range. They told me "sure we have plenty under ten thousand." We called them again the day we drove out there a half hour each way and they didnt have the car advertised or ANY other cars under 10,000. NOT ONE!!! a bunch of liars that seem to act nice and don't deserve any good rating. A BUNCH OF CROOKS!!!!! More

I dealt with Sidney who was very professional. There were no surprises and all went very smoothly. Large selection to choose from. Highly recommend this dealer and sales rep. no surprises and all went very smoothly. Large selection to choose from. Highly recommend this dealer and sales rep. More

Had a great buying experience! There are 100s of dealers advertising the sameway they do..... Anyone falling for the "save 10 grand off mrsp" should know better...... I went to a few dealerships for THE REA advertising the sameway they do..... Anyone falling for the "save 10 grand off mrsp" should know better...... I went to a few dealerships for THE REAL price, AutoworldKia beat them all by 900.00 Very knowledgeable staff, they had me on the road in 2 hours!!!................................................................................................................................................ More

I saw what looked kie realy good prices on line for some kia 2010 modles traveled 100 miles to purchase a vehicle after i was told over the phone that indeed these were the prices.well when i got there i kia 2010 modles traveled 100 miles to purchase a vehicle after i was told over the phone that indeed these were the prices.well when i got there i was told that these prices were with incentives no were in ther ad does it mention anything about dealer incentives so i drove 200 miles round trip and spent 40.00 dollars in gas and tolls. What a waste. I will say the salesman was very good it was his sales / finance manager that was pulling all the strings More