BMW Of Columbia

Bad business practices After shopping around the dealership, I didn’t find exactly what I was looking for in my new 535I. After a short discussion with the salesman, Terry C After shopping around the dealership, I didn’t find exactly what I was looking for in my new 535I. After a short discussion with the salesman, Terry Capers, about my specific wants and needs he assured me he had the car for me it was just located at the other dealership in the area. I was in quite a pinch so I had him draw up the papers and decided My husband and I would sign upon pick up. Although we assessed the interior and exterior we were never allowed to test drive??? Everything seemed to look great, and we finalized the deal, so I thought. It was constantly something else, new paperwork, new documentation etc. Everyday it was something new although my husband and I are both employed and can hardly accomplish the regular each day. So weeks have passed and finally everything is taken care of. About a week ago an older gentleman noticed a sound the engine was making and said it had to be repaired. I had noticed the sound since day one but didn’t think it was an issue because no warning was on. Needless to say I took my car in by advice from Mr. Capers and they are now hitting me with an $870 service bill. I’m not pleased, especially considering the car was making this noise at the time of purchase More

red Q50 These guys are awesome! Josh, Steve, and Grant were all awesome in getting me in a bad*** car! I love my 2014 Infiniti Q50! This car is awesome and fa These guys are awesome! Josh, Steve, and Grant were all awesome in getting me in a bad*** car! I love my 2014 Infiniti Q50! This car is awesome and fast! I love the car, and they have taken great care of me! Not to mention the free car washes! Keeps my car looking great! More

Easy to work with. GM and salesman were grear Just great fast and to the point the inter net site was confusing but the dealership made up for it. Would buy from there again Just great fast and to the point the inter net site was confusing but the dealership made up for it. Would buy from there again More

Efficient and pleasant to deal with In and out with a loaner car for a routine service. The car was finished when promised washed and sparkling clean. So glad I bought a BMW. In and out with a loaner car for a routine service. The car was finished when promised washed and sparkling clean. So glad I bought a BMW. More

Fantastic experience The service department is top notch. This review is for my sales experience. Easy..... very fair.... great people all the way around. The General Mana The service department is top notch. This review is for my sales experience. Easy..... very fair.... great people all the way around. The General Manager (David), my sales associate (Andrew) and finance (Brett) are consummate professionals. Thank you guys for my new 750li!! It is awesome! Do yourself a favor and go see these folks. You will be glad you did. More

Awesome The service member went above and beyond to service my vehicle. Including waiting for me to pick up my car after the service department closed! The service member went above and beyond to service my vehicle. Including waiting for me to pick up my car after the service department closed! More

Excellent Service When I arrive for my appointment for a recall on my X5, I was greeted and my vehicle was promptly processed in for repair. Erica Williams has always When I arrive for my appointment for a recall on my X5, I was greeted and my vehicle was promptly processed in for repair. Erica Williams has always provided very professional customer service. Both times I visited this location, Erica and/or other service representatives responded to any questions or concerns that I had. I am greatly appreciative of the Action Plan they provided to ensure performance of my vehicle. More

Outstanding sales and service department! Fantastic experience from Jeremy in sales, Brett in financie and Brian in service! The entire process was straightforward and professional with none o Fantastic experience from Jeremy in sales, Brett in financie and Brian in service! The entire process was straightforward and professional with none of the typical games. More

Awesome dealership! Everyone had such a great attitude. Everyone worked hard to get us what we wanted. Great people. I would would recommend this dealership to everyone. Great price too. This will be Everyone worked hard to get us what we wanted. Great people. I would would recommend this dealership to everyone. Great price too. This will be our go to dealership going forward. More

Excellent Customer Care My experience was exceptional! Chris went the extra mile to make sure I was comfortable and took the time to help me. I wasn’t rushed or pressured and My experience was exceptional! Chris went the extra mile to make sure I was comfortable and took the time to help me. I wasn’t rushed or pressured and he treated me with great respect and all I have to say is thanks you so much. More