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BMW Of Columbia

Columbia, SC

4.5
827 Reviews

5919 Two Notch Rd

Columbia, SC

29223

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Showing 827 reviews

December 19, 2018

Terrible experience!!! Patronizing and unhelpful. Stay away! One month out and the loan on my trade in has not been paid. No one can explain why. Go elsewhere! More

by stburrus
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Daniel “Dinky”, Christopher Langer
December 14, 2018

2018 BMW M2 Service advisor Daniel Lee is Awesome! He is always helpful, friendly and keeps me informed about my vehicle. A true professional that knows his cli More

by florida1979
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Lee, Service Department
November 07, 2018

Wasted my time I had appt for oil change. Arrived 20 min early. They took car back. Two hours later no oil change. They came back saying they could not get plug off More

by ShelliJean
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Service Department
July 26, 2018

Sales and Service This is the second BMW I have brought from BMW Columbia. David Miles and his Team are Professionals when it comes to the Customer Experience. They hav More

by Chuck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Sicilio, Chad Morris
July 24, 2018

Service visit BMW OF COLUMBIA simply amazing service visit. Will continue to drive over an hour to get my vehicle serviced. Mr.Daren Ball an Mr.Daniel Lee great ser More

by Jhaigler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Lee, Service Department, Daren Ball, Zac Cariens
July 10, 2018

xxxx bags This is by far the worst experience in car buying I've ever had. Came in to buy a used car off their lot check in hand and asked before I got there, d More

by Truckbuyer67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sean Kennedy , Otis Morris Jr.
Jul 10, 2018 -

BMW Of Columbia responded

Thank you for your feedback about this issue because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. The Ram that you were looking at is a very nice late model vehicle. I know that we recently had it at the dealership for a warranty repair and wonder if that possibly happened there. I sincerely apologize for the inconvenience. We will be sending you a reimbursement for your travel expenditiures. Sincerely, David Miles General Manager

May 20, 2018

Bad business practices After shopping around the dealership, I didn’t find exactly what I was looking for in my new 535I. After a short discussion with the salesman, Terry C More

by Cargirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Terry Capers, Service Department
March 29, 2018

red Q50 These guys are awesome! Josh, Steve, and Grant were all awesome in getting me in a bad*** car! I love my 2014 Infiniti Q50! This car is awesome and fa More

by coach wade
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Grantham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Veros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Grantham, Grant Stephens, Steve Veros, Grant Stephens
January 13, 2018

Easy to work with. GM and salesman were grear Just great fast and to the point the inter net site was confusing but the dealership made up for it. Would buy from there again More

by Bob123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Scheimann, Chad Morris
January 13, 2018

Fantastic experience The service department is top notch. This review is for my sales experience. Easy..... very fair.... great people all the way around. The General Mana More

by Marshall Keith Posey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew, David, Brett Bostic
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