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BMW of Akron
Akron, OH
728 Reviews
3 x winner of BMW's prestige’s "Center of Excellence Award". One of the fastest growing BMW franchises over the last 3 years in the Central Region. Proud to be in the running for "dealer of the year" in 2011 as one of only 5 BMW stores in the US. Only store in Ohio with a standalone CPO satellite facility, conveniently located right across the street from our state of the art new car facility in the heart of Down Town Akron. We take great pride in servicing our local clients and community. Another fact we are proud of is that we also sell 50% of our pristine CPO/Used cars throughout the continental United States. We can assist in out of state title work, provide airport valet service, and arrange hotel accommodations or car transportation to our clients. We deliver Joy!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 728 reviews
Verified Customer
October 24, 2025
Great service, friendly people, service manager drove me home since loaners weren’t available at the time home since loaners weren’t available at the time More
by thomaspatric
October 24, 2025
Great personality, kept me laughing. As a first time customer of BMW overall I was satisfied! As a first time customer of BMW overall I was satisfied! More
by P2_LANIER
October 22, 2025
The employees are always helpful, friendly, and professional the technicians are top notch & the establishment is clean & no cluster professional the technicians are top notch & the establishment is clean & no cluster More
by REBECCATSE1
October 18, 2025
Great people, good service, delivery of a finished vehicle on time. I got a clean loaner car and wonderful interaction between the people that work at BMW Akron. vehicle on time. I got a clean loaner car and wonderful interaction between the people that work at BMW Akron. More
by rwesley63
October 18, 2025
Alfonso is a very arrogant and ignorant manager who is too full of himself to do good business with customers. The only reason that I continued to do business with this dealership is due to the great cust too full of himself to do good business with customers. The only reason that I continued to do business with this dealership is due to the great customer service of David and Betty who work at the same dealer. Alfonso was so arrogant that he couldn’t even speak to myself and my family for the entirety of time we were going through the buying process. Alfonso also asked his associates if I was even qualified for the vehicle I was entering as if I was not good enough for it. His other staff members then had to correct him and check him about his attitude towards myself and my family. If you go to this dealership, please give David and Betty your business but stay far away from Alfonso. He encapsulates a bad and cocky dealer manager. More
by Joshua Lee
October 18, 2025
Always a true professional dealer with top notch mechanics that are knowledgeable to handle a customer issue with their BMW! mechanics that are knowledgeable to handle a customer issue with their BMW! More
by inks414
October 16, 2025
Easy transaction, gave me a fair price for my trade, was there less than 2 hrs to trade and buy a new car! there less than 2 hrs to trade and buy a new car! More
by SoundBySully
October 16, 2025
This is the best dealership for Sales and service of BMW automobiles. Friendly and genuine. Videos to reinforce there services. Outstanding customer service. automobiles. Friendly and genuine. Videos to reinforce there services. Outstanding customer service. More
by christine.stoll
October 15, 2025
Erin provides great service and the quality of the dealership exceeds my expecations and I appreciated the extra effort to solve my vehicle problems. dealership exceeds my expecations and I appreciated the extra effort to solve my vehicle problems. More
by David
